Reviews (861)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its ability to notify customers when out-of-stock items are available again, effectively recapturing sales and providing insights into customer demand. It is easy to install and integrates seamlessly with Shopify themes, offering customizable notification options like email, SMS, and push notifications. The interface is user-friendly, and merchants can easily export data for reporting. The app is reliable and the support team is noted for their quick, effective assistance, often resolving issues within 24 hours and helping with customization and troubleshooting. Merchants report positive experiences with both the app's features and customer support, enhancing customer engagement and boosting sales.

October 18, 2023

Great app, works exactly as it says and CS support is great

Adanola
United Kingdom
Over 2 years using the app
Edited April 17, 2019

We love this app! Simple to install and maintain. Gives us accurate info on what customers want that we are out of stock of. Automatically sends interested customers email when we are back in stock of items! Thanks Team!

Black Mango
Australia
Almost 3 years using the app
June 17, 2022

We have used Back In Stock for quite sometime. The settings and customization is quite simple to use in order to create a look and feel keeping with brand. Customer service is excellent and able to assist you quickly and efficiently.

Everyman
United States
Almost 3 years using the app
Back in Stock replied July 1, 2022

Thank you for your amazing review!

December 1, 2023

Simple to install, with a large amount of customization features that makes it blend well with our theme. Our customers enjoy their ability to be notified when out of stock items come back in and the ROI is wonderful. Recently, due to an update in Shopify and how it handles our theme a very small cosmetic with BiS occurred. I reached to the support and with hours it was fixed. Could not be happier!

Fin & Fire Fly Shop
United States
Over 2 years using the app
August 25, 2022

Exceptional app and exceptional support from D'Angelo. We needed help installing the buttons on the collection page and D'Angelo helped with it. Highly recommend this app!

GARÇON
Canada
Over 2 years using the app
Back in Stock replied August 25, 2022

Thank you for the great review! We are so happy to see how much you're enjoying our app and can't wait to watch your store continue to flourish. Please never hesitate to reach out for any assistance you may need! The Back in Stock family is here to help.

April 25, 2015

Great app, fantastic support - I'm super impressed! Matt has been extremely helpful since installing this app. The app itself does exactly what it says on the tin - I don't have much more to say except two thumbs up from me :) Keep up the great work.

FalseEyelashes.co.uk
United Kingdom
Over 2 years using the app
May 9, 2023

Nice and affordable app. The customer support is really reactive and helpful. 10/10 would recommend !

My American Shop France
Belgium
Over 2 years using the app
November 8, 2017

Excellent app and even better customer service from Matt. He was responsive and quick to handle special requests. Very happy.
www.GunGoddess.com

Gungoddess Com
United States
Over 2 years using the app
October 26, 2023

Fantastic app & customer service! This one is essential to running our online store and is hassle free to use, plus looks great from the customer's end. Super happy with it.

Griffin Equestrian
New Zealand
Over 2 years using the app
October 26, 2022

Absolutely love this product and is a must have to get customers back to your store and give them the opportunity to get the product they have been eye balling.

MANSSION
United States
Over 2 years using the app
Back in Stock replied November 2, 2022

Thank you for sharing your awesome review!!