Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its simplicity, valuable functionality, and ease of use. It integrates well with various themes and boosts sales by alerting customers about restocked items. Many appreciate its intuitive interface, customization features, and the valuable customer preference data it provides. It's seen as essential for boosting ROI. The support team is often praised for their quick and effective problem-solving.

November 4, 2020

Love this app! Because of this app we have more sales and we don't need to email all customers. Great customer service aswell! Great support!!

Comfysets
Netherlands
Over 1 year using the app
Edited October 3, 2016

It's not the cheapest out of stock app but it's definitely the best. We tested many of them out and decided on this one, even though it cost the most. The adage you get what you pay for is really true when it comes to these apps. Our monthly ROI surpasses the price we pay for this app. We also required a few custom modifications and support was super quick and helpful!

Bariatricpal
United States
Over 1 year using the app
August 14, 2022

Servizio clienti veloce ed efficace. L’interfaccia e le funzioni sono le migliori trovate nell’app store. Raccomando vivamente.

Agile Cycling Lab
Italy
Over 1 year using the app
Edited March 7, 2020

I have a custom theme which also includes a "back in stock notification". I thought it was working perfectly, but later realized that almost all of my notifications were going "unread" (and mostly winding up in my customer's junk/spam folders). Not much point in sending notifications if customers don't see them.

I tried just about every "back in stock" notification available but none of them worked well enough for my strict standards.

Finally I gave this app a try. "Out of the box" it worked flawlessly. (Most of all customers were actually receiving my notifications). I did a lot of testing for this app to make sure it was perfect for me. Well before my trial period was up I had already decided that this app will be part of my store permanently. I had a little trouble getting it to look just the way I wanted, but the customer support I received from James was fast and very professional. Their support worked with me tirelessly and eagerly until I got it PERFECT. It looks like it was made just for my custom theme. (If you want to see what it looks like in a real store have a look here: https://japanesegreenteashops.com/collections/blendy-stick-coffee/products/agf-blendy-aroma-blend-elegant-rich-instant-coffee-24-sticks-48-grams).

I have over 300 products in my store and I manage everything myself. Since my products are "perishable", I have to keep a small inventory so that I can provide the freshest products with the longest expiration dates. Even though I restock almost daily, I was still missing sales because of even one day that and item was out of stock. This app solved my problem. I saw sales from the first day I used it.

The "dashboard" is also very useful. I can see which customers are after which items, this really helps me set my limits for inventory.

The price is competitive, especially if you consider "you get what you pay for". This app performs very well, customers actually receive the notifications, support is outstanding and it can be customized to fit your theme perfectly. I give five stars without hesitation.

Japanese Green Tea Shops
United States
Over 1 year using the app
February 17, 2021

Been using the app for around 1 year and the app works and looks great with our theme (Prestige). Never had any problems and the support have been great when I have had some questions. This is simply a "must have" for us!
So I have no problem to highly recommend this app!

LANDROMANTIKK
Norway
Over 1 year using the app
May 17, 2022

Great app with awesome support! Had some issues with the way the button was displayed on our Handy theme and they were super quick and effective in fixing that for us. Highly recommend!

Your Soul Time
Slovenia
Over 1 year using the app
Back in Stock replied May 26, 2022

Thanks for taking the time to leave us such a great review 😊!

July 4, 2014

Amazing app and even better support! This has been a huge part of helping our store grow and also a great strategic tool to see what customers are interested in. The functionality works very well and was quite easy to install - we were able to customize it a bit pretty easily as well through the API. Finally, any time we had a request - Matt who developed the app was extremely responsive and always got back to us within 24 hours! Overall, well worth the money and in our opinion a must-have app.

Jeweliq
United States
Over 1 year using the app
February 22, 2022

Mycket bra support. Vi hade lite utmaningar som dem tog sig an väldigt snabbt och löste smidigt. Fungerar alldeles utmärkt.

Childscloud
Sweden
Over 1 year using the app
Back in Stock replied February 28, 2022

Always happy to help 😊! You are always welcome to reach out whenever you need support!

Edited February 25, 2021

Back in Stock is a phenomenal app—super easy to set up and user friendly!
It's a great way to market product that is sold out by having customers waitlist /sign up for restock. Also fabulous to pull data re. how many customers are interested in specific product before re-producing... Highly recommend for any small business, its a quick and easy way to generate tremendous sales! - Chaya, solika.com

SOLIKA
United States
Over 1 year using the app
May 16, 2022

Amazing app that is simple to use and does exactly what it promises. I would highly recommended to others

Bitmap Books
United Kingdom
Over 1 year using the app
Back in Stock replied May 26, 2022

Thank you for your review!