Back In Stock: Customer Alerts

Back In Stock: Customer Alerts

by SureSwift Capital

Notify your customers when products are restocked: Email & SMS

4.9 of 5 stars

The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.
  • 5 of 5 stars
    94% of ratings are 5 stars
  • 4 of 5 stars
    4% of ratings are 4 stars
  • 3 of 5 stars
    0% of ratings are 3 stars
  • 2 of 5 stars
    0% of ratings are 2 stars
  • 1 of 5 stars
    2% of ratings are 1 stars

All reviews

51 - 60 of 287 reviews

Smart Sips Coffee

We have been using the app for quite some time and it works great. It has many options for customization and very good reporting. The support staff has always responded to any questions professionally, knowledgeable and very quickly. Definite recommendation from us!!

The Fleece Milano

Essential app, super easy to use and customise. Coming from five years of Magento, this is what I needed to collect customers emails without spending tons of developers hours. Recommended

Benchmark FR

I installed this app less than a month ago and it has already made a big difference. It is easy to install and user friendly for the customer. It has also saved us a ton of time in responding to customers wanting to be notified when an item is available again. It is almost like having an additional employee.

Jewelry Trends

Quick and easy setup. It basically setup itself. I wanted the "notify button" to be located under the "out of stock" message and Back in Stock Took care of the custom script within hours of me asking. Now that's 5-star service :)


Great app and good support. Would recommend to people who are looking for app to automate back in stock emails to customers.


Great app and good support. Would recommend to people who are looking for app to automate back in stock emails to customers.

Shop Cuvée

A good, no fuss and pretty easy to customise. Fits in with the theme well and the pricing structure works so it pays for itself.

Boody USA

It's no fun to be out of stock and missing sales opportunities, but that's the reality of a rapidly scaling business. Back In Stock helps us to capture that customer intent and interest and communicate automatically when we are back in stock. The app also helps to highlight which items to prioritize.

Orta Gardens

Works as advertised. Support was seriously excellent when I needed it.

By default the "notify me when it's back in stock" option only shows up to the customer when *all* variants of a product are out of stock. But I wanted people to be able to sign up for a notification when just a particular color was out of stock. Back In Stock support rewrote a script for our site to add that option with just one email. I'm used to dealing with app support that refers you to a knowledge base of code that may or may not work, and then spending hours in a rabbit hole troubleshooting. Having someone just make it work for me with no fuss was amazing. Thank you!


We love this app. Due to lots of unforeseen issues, we tend to run out of stock on products. This app helps us recapture lost sales regularly. It is probably the app we find the most value in out of all of our Shopify apps. It works well and the support is great. I only wish we could add BIS alerts to individual variants without additional theme support. Other than that, we find it enormously helpful and recommend it.