Reviews (861)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for its ability to notify customers when out-of-stock items are available again, effectively recapturing sales and providing insights into customer demand. It is easy to install and integrates seamlessly with Shopify themes, offering customizable notification options like email, SMS, and push notifications. The interface is user-friendly, and merchants can easily export data for reporting. The app is reliable and the support team is noted for their quick, effective assistance, often resolving issues within 24 hours and helping with customization and troubleshooting. Merchants report positive experiences with both the app's features and customer support, enhancing customer engagement and boosting sales.
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I used the App for back in stock notifications. The App it's intuitive and great. But it's not obvious that it's very important to set a minimum quantity of products to trigger the notifications. It should come with a bigger number by default or have an automatic pair, like 1 product x 1 client minimum.
This app is EVERYTHING! If you want to build momentum and gain more sales install this app! My new line already has a waitlist bigger than my inventory!
And Matt is beyond helpful customizing everything for my shop!
And he's always responsive!
Great customer service. I had an issue with the install and received assistance immediately. Petra was very helpful and solved my problem in no time. The only reason it’s not 5 stars because it’s a new app for us to use. I’m excited to try the app.
So easy to set up and use. This is a life saver and no brainer! Makes managing and forecasting inventory so much easier.
perfect technial service, very helpful and friendly. thank you so much for your quick help and support
We have found great success with the Back In Stock app. Previously we had to manually notify clients of items back in stock through a general email to our entire client base. This app allows clients to sign up for product specific notifications when a product goes out of stock. When we update our stock, the clients that requested notification were promptly emailed with a follow up email 2 days later! The orders started coming in and we could not be more pleased with the ease of the app. To top it off, we had a question for customer service and reached out through the app dashboard. We received a prompt response from a knowledgeable customer service member with easy to understand instructions. The customer service member was available for follow up questions and followed us through the update until they were sure we got the end result we were after. I highly recommend this app!
I'm using this app at the moment and it's really great. So much ease being able to just leave it to back in stock to alert the customers when items are returned and then available for new customers, and it means more revenue as people really did want to get those products.
Customer service is very helpful! I give it a 4 because I wish I was able to add the notify me button on my end but they work quick, very professional, and effective.
Support has been great and the product works just as advertised!
We've used the cheapest and second cheapest tiers. It's been great - it's easy for customers to sign up to get information when we're back in stock, the emails go out the second we get more stock in, and we've been able to easily capture most of those sales.