Amp Back in Stock & Preorder +

Amp Back in Stock & Preorder +

Reviews (957)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants call this a reliable, long-term “must‑have” for recovering revenue from stockouts. It’s easy to set up, integrates smoothly with Shopify, and automates back‑in‑stock alerts via email, SMS, and push, including preorders. Merchants praise its analytics for guiding restocks and proving ROI, plus strong customization to match branding. Support is frequently described as fast, knowledgeable, and willing to implement custom fixes or new features.

July 28, 2026

Leslie on the customer care team went above and beyond for us! Their team cares so much about what customers think that they ended up adding in a feature based on our support request!

Pusheen Shop
United States
Almost 14 years using the app
July 27, 2026

Great app for if you have stock issues. Great support if something goes wrong

Vintage Power Wagons
United States
About 6 years using the app
HEL SG PTE LTD replied July 27, 2026

Thank you for your review and for your support over the years! 💚 We are always happy to help!

August 19, 2026

Great support experience. The team carefully investigated a browser-specific issue with the Back in Stock widget and escalated it to their technical team. Zeus provided a detailed explanation of the cause and answered all of my technical questions clearly. Very helpful and professional support.

freestyle hokuriku JP
Japan
About 2 months using the app
July 20, 2026

Love this app. We have been using it for a while. Any issue we run into, they are very quick to respond! Leslie helped me this morning. Was very thorough!

Fostered Collection
United States
Almost 4 years using the app
HEL SG PTE LTD replied July 26, 2026

Leslie is a star ⭐️ Thank you for your continued support 💚

July 10, 2026

Good app. The customer service is really good to. They will help you with any issues you run into. Overall its pretty easy to use though.

Vanish Brand
United States
2 months using the app
HEL SG PTE LTD replied July 26, 2026

Aw thank you! Aren't the CS team amazing?! We're glad to hear you find the app easy to use!

July 24, 2026

再入荷した商品の消化の初速に非常に役立っております。また蓄積されているデータを今後の商品開発やMD計画に大いに参考となり活用できるので重宝しています。また不明点は、チャットポッドを通じてサポートスタッフの方々が迅速に丁寧な対応をしていただけるので非常に心強いです。

Cygne(シーニュ) 公式サイト
Japan
Over 1 year using the app
July 7, 2026

So helpful and quick at replying! Even asked me to just email the CSV to them and they did the import for me. - Thank you Leslie and Chris for your help

Noritake Australia
Australia
About 2 months using the app
HEL SG PTE LTD replied July 9, 2026

Leslie and Chris are superstars ⭐️ Thank you for your review!

June 30, 2026

Just started using this and works pretty seamlessly and they have rock star level customer support. Looking at you, Leslie!

Christmas Place
United States
About 2 hours using the app
HEL SG PTE LTD replied July 9, 2026

We're so happy to hear you're having a good experience with our app! These reviews mean the world to us 💚

May 19, 2026

Back in Stock works great & integrates easily into Shopify.

It's a great resource to notify customers when items that our out of stock are restocked & looks clean on the website.

The Back in Stock team is quick to respond to customer inquiries and respond quickly to the Chat Feature. Thank you Leslie for helping update our theme to make it look cleaner online.

The Little Milk Bar
United States
Over 4 years using the app
June 23, 2026

Mauro was excellent in his support. It's a good service and good customer experience.

Thocc Exchange
United Kingdom
7 months using the app