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Sent an email twice to service@mercantileapps.com no response to a simple question.
Wanted to know for one of our stores if it is possible to manage 1000's of products with csv, matrixify or whatever, no response.
Were sorry that your inquiry was not responded to or found in our queue, as the message was somehow flagged as spam - albeit this is quite rare.
We do have a few options for ...
Shocking customer support. I had to reach out to Shopify who had to nudge the developers to respond. After one response, I asked my questions and have been waiting to hear back since. Simply not good enough in comparison to your competition.
Hi!,
I know it can be frustrating, though we definitely do want to help; we responded directly and to your Shopify support ticket asking for more info. I'm Honestly not sure ...
kann ich nicht empfehlen. Sehr Kompliziert und Funktioniert nicht
Thanks for reaching out. Where we differ is in the preorder splitting and flex shipping, which is inherently complex and has some limitations.. Though, we would love to help ...
Great app to have for larger stores that maintain stock lists from multiple vendors. We are able to offer pre-order for specific skus and upload quickly to create and maintain.
Support is top notch when issues arise. The team is quick to make updates and add features based on needs. Highly recommend!
This app solves what we weren't able to solve with any other app... being able to take pre-orders on our site that 1) automatically turned off when stock checked in and 2) played nice with Bundles.app (app we use to sell product bundles).
There's been occasional issues as the app updates or our theme updates, but the developer is super quick to respond and figure out the issue and fix it.
Highly ...
Great app, excellent support! Ideal for any online store where you need to track inventory requiring backorder management.
Managing backorders would be impossible without this app. The app allows you to notify the customer that the item is on backorder, split the order when there's a mix of in stock and out of stock items, and it automatically fills the backorders when inventory comes in. Excellent app, and the support for the app is excellent as well!
Great addition to our shop. The scheduling option really helps, too. Jesse has been very helpful, thanks!
Just what the doctor ordered. We're selling a lot of products on backorders and this is a perfect app for a store like ours. Support is friendly and immediate. Highly recommended.
Fantastic Application! It's got benefits for your customers and for tracking orders in the backend as well. With this app we are able to effectively communicate pre-orders and ship dates to our customers at the time of their purchase, which is great for our customers. We are also able to choose to have orders split into two different order fulfillments based on product availability in our WMS ...