This App was suggested (by Shopify) as a substitute for lead times per variant using custom meta fields. With lead times changing by the week it's been challenging communicating this to our customers. The BackStop app does that for us. It allows us to provide information on our product page and throughout the purchase process so there are no surprises. It's been working great so far and the customer support from Jesse has been quick and professional.
Crimson and Clover Studio
Works great and excellent customer service! Much more reasonably priced than the other preorders apps I've found.
Three Bird Nest
This app is allowing us to do preorders easily! It's very simple to use and the splitting of orders is exactly what we needed in order to make preorders work for us! Jesse has been great at answering our questions and responds very quickly! We just launched preorders last week and everything seems to be working great for us. Very happy we found this app!
five and two jewelry
Great addition to our shop. The scheduling option really helps, too. Jesse has been very helpful, thanks!
Fantastic Application! It's got benefits for your customers and for tracking orders in the backend as well. With this app we are able to effectively communicate pre-orders and ship dates to our customers at the time of their purchase, which is great for our customers. We are also able to choose to have orders split into two different order fulfillments based on product availability in our WMS which helps our team in house process orders more effectively. This app allows for the most efficient pre-order shipping from a customer satisfaction point of view! We use Shiphero as our WMS and it integrates well with that third party application!
Managing backorders would be impossible without this app. The app allows you to notify the customer that the item is on backorder, split the order when there's a mix of in stock and out of stock items, and it automatically fills the backorders when inventory comes in. Excellent app, and the support for the app is excellent as well!
Partner Program (USA), Tina Davies Professional
Not only is this app able to handle and facilitate a unique part caveat of our business model (Wholesale customers), it was the only app that was able to also facilitate backorders with order splitting - something that made our Ops team very happy. Above both of those was their incredible support. Jesse was incredible to deal with and amongst all the back and forth emails, he made the time to hop on a call with our team to work through some scenarios. His attention to detail, response time, and overall helpfulness did not go unnoticed. Now, our storefront is able to function as needed with the app and has solved a customer pain point and internal paint point/limitation as well. Thank you Jesse!
INK+ALLOY - Wholesale
This app has made a big impact on our business. We launch new products seasonally and don't want our customers to have to wait to purchase them until they are in stock. Jesse quickly helped us work through any kinks that we had and resolved them quickly to help us begin selling our product in a smooth way that also makes it easier for us to fulfill on the backend. Would absolutely recommend it! Support is excellent.
Amazing Developer to work with, one of the best I have worked with. Understands the need of the customer, always on time, always on point. I highly recommend!
Our Daily Bread Publishing Canada
This app is necessary! If you deal with preorders / backorders in any way (or have been hesitant to do so), get this today. You can let your customers know up-front when you expect the product to ship while still generating sales; and you can help your fulfillment team -or individual- properly manage these orders (splitting fulfillment to ship in-stock items first or holding the entire order until all ordered products are in). Most importantly, the developer is very attentive and shows a genuine interest in your store's success. If you are looking for an app for a very important business need, this is it!