BackupMaster Backups
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Awesome app. And geat support. Shopfiy take days to reply, these guys minutes. Well worth it. Thank you.
Thank you very much for your wonderful review! Please don't hesitate to contact us if you have any questions about our app!
Found this app very easy to use and with efficient and fast support! Would highly recommend to other Shopify users.
Thank you sincerely! We are delighted to learn that you find our app user-friendly and that our service meets the needs of your business. We put a lot of effort into making the app interface intuitive and time-saving for you. Our dedicated support team is always available to provide assistance whenever you need it. Thank you for your trust! Feel free to reach out to us anytime!
A really great app that helped me duplicate my store. Any hiccups were resolved through fantastic support. Highly recommended!
Thank you for your positive review! We're delighted to have supported you in duplicating your store and appreciate your recommendation. If you need any further assistance, we're always here to help!
Overall a great experience with these guys!
Great module that`s easy to work with, couldn`t be happier ;)
Thank you for the wonderful review! We're so glad you're happy with our backup app. Your support means the world to us. If there's anything else you need, we're here for you!
I was previously using Rewind but Backup Master is more comprehensive, backing up more elements, has a much better user interface and excellent customer support. I think it's the best backup app out there for Shopify.
We're delighted to hear that BackupMaster surpasses your expectations with its comprehensive features and user-friendly interface. Thank you for considering us the best Shopify backup app, and we're always here to support you!
Was shocked that Shopify had no way to roll back to previous versions. Thankful for this app. Straightforward design and easy to use. The Google drive integration is a nice touch.
Thank you so much for your fantastic review! We truly appreciate you taking the time to share your experience with our app. We are happy to hear that you found the app's design user-friendly. The entire team is grateful for your kind words. Our main goal is to provide a simple and time-saving app for our users, and your feedback is invaluable. We're also thrilled that you found the integration with Google Drive helpful. Rest assured, we will continue to enhance our app based on the needs of store owners like you. Thank you once again, and please feel free to reach out to us anytime. We're here to help!
Simply the best backup app. She saved my site, the customer support is just incredible, attentive, and the import of backups is the most efficient I have tested.
Thank you so much for your kind words! It was a pleasure to interact with such a thoughtful customer, and we're happy to continue enhancing our app's functionality to better safeguard your data. Our import feature is a recent addition, and we're delighted that it has proven beneficial to your business and meets its requirements. We truly appreciate you choosing to be our client and entrusting us with your valuable data.
Very easy interface and great customer support. No worries needed anymore :D Would definitely recommend this app!
Thank you for taking the time to write such a kind review! We're super happy that you found our interface user-friendly. We put a lot of effort into making sure the app is easy to use, and it's great to hear that it's paying off. If you ever need any help, our support team is here for you, ready and willing to assist. Thank you again!
Alex was great in helping me set up this app!
Thank you for your kind words! We're thrilled to hear Alex provided the help you needed to set up the app. Our team is always here to ensure you have the best experience possible. Don't hesitate to reach out if you need any more assistance!
Tried the app it just does not work at all. We have decided to cancel our trial. They kept us hours on the phone and result was nothing. Very unhappy.
Dear Lola,
Thank you for taking the time to provide feedback regarding your experience using our beta functionality for transferring data between your Shopify stores. We are very sorry that it did not meet your expectations, and we deeply understand how frustrating it can be when the new store's theme doesn't look as precise as expected.
However, as mentioned previously, Shopify imposes certain limitations on all apps, including ours, which means that some actions must be performed manually when creating a new store.
That said, we want to assure you that our app has successfully transferred the following data:
Products: 88
Blogs: 1
Custom Collections: 1
Smart Collections: 11
Pages: 10
Themes: 3
Assets: 755
Our engineers have reviewed the logs and confirmed that there were no errors during the transfer. However, we understand that setting up a new store can be overwhelming, and we want to make sure that we're doing everything we can to help you along the way. Our tech team is eager to work with you to ensure that your store is set up successfully.
It is essential for us not only to add new functions but also to hear from our customers and their feedback so we can improve our app to better serve their business needs. I have written to you, and we are ready and willing to assist you with the setup.
Regards,
Marina S.
Customer Support Team
backupmaster.io