BackupMaster Backups
Répond aux normes de qualité les plus strictes de Shopify en matière de rapidité, de simplicité d’utilisation et de valeur pour les marchands
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Customer support is excellent: prompt, friendly and helpful. They contacted me as soon as I signed up and are proactive in emailing me about security issues generally.
Thank you very much for your time and participation! We are flattered by your excellent review and glad you chose our team to take care of your business data. Please don't hesitate to contact us if you need help or have questions!
In the past I used the app to backup and restore religiously. I took it out at one point to save money, a decision I regretted deeply later, as I managed to damage my store by erasing hundreds of images using "Files" in the Shopify settings. I had to restore image by image one by one. Running a proper backup with the ability to restore is a no brainer and the app works as it should with granularity. I'm never taking the app off anymore and when I reinstalled it I got really nice service from Marina.
Thank you very much for your excellent review!
Please note that our app can backup the following items:
Products and Product Images
Orders
Customers
Themes
Pages
Blogs
Custom collections
Smart collections
Locations
Saved Searches
Policies
Shipping zones
Metafields
Unfortunately, Shopify doesn't allow access to "Files" in the Shopify settings. As a result, we can't back them up. However, we will start backing them up if Shopify opens access to this section.
Please don't hesitate to contact us if you have questions about our app!
Sehr netter Support, danke Marina! Einfach gemacht, so sollte es sein. Bis jetzt habe ich das Back-Up noch nicht gebraucht, aber bin froh, dass meine Daten gesichert sind.
Thank you very much for your fantastic review! Please don't hesitate to contact us if you have questions about our app!
The best backup app. Amazing support helping us in difficult times and the app just works as expected. Thank you!
Thank you very much for your review! Your loyalty supports us in the same way. Glad to work for our joint success!
Great app but I wish you could RESTORE entire collections or RESTORE multiple products at 1 time. Or search by tag and restore a group of products in bulk.
Very good support - this backup app has saved us on more than one occasion. Highly recommended, and support has been very helpful as well.
only a few days into it, but it has some great features for selective restore and the UX is straightforward and logical, Great support so far too!
Thank you so much for your kind review of our app! We're glad to hear that you found our selective restore options helpful. If you have any suggestions for how we can evolve the app to better meet your business needs, please let us know. We value your input and are always looking for ways to improve.
Our team is working hard to make the app interface more user-friendly and save time for Shopify store owners and their employees. Thanks again for trusting us to protect your data!
Been using the app for a long time, and it helped me recover from some horrible mistakes. Marina from BackupMaster has been very responsive to my requests. I highly recommend this app.
Thank you so much! Please don't hesitate to contact us if you have questions about our app!
One thing I do not want to worry about is a catastrophic error. My site took weeks to set up and perfect and the peace of mind knowing that it is backed up lets me sleep at night.
Everyone needs to know that there is no backup plan on shopify store in general. If you delete your products by accident or add some unusual app that kills your store there is no way back without a backup app.
Hopefully, I will never need it but at least I know it is there if I do need it.
So far so good, the app is working as I had hoped it would. I have only had it installed for about a week now.
Marina is my Support Manager and she has been great in reaching out and offering to help me but the software has been intuitive so far.
I would highly recommend it.
Thank you so much for your wonderful review! We are very pleased that you noticed the user-friendly interface of the app. We are working hard to make data recovery as simple, fast, and transparent as possible. Our support team is always happy to help. Please feel free to contact us if you have any questions!