BackupMaster Backups

BackupMaster Backups

Recenzje (120)

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11 sierpień 2023

I made a programming mistake and needed a full backup. I let the backup run overnight and, before I realized that there was a problem, they contacted me to say they were working to fix it. Some items had not been restored properly. They worked diligently and quickly to resolve the problems to my satisfaction.

Great Pictures Framed
Stany Zjednoczone
5 miesięcy korzystania z aplikacji
BackupMaster.io odpowiedział(a) 13 sierpień 2023

Thank you so much for your wonderful review. We truly appreciate that, despite the challenges of managing a Shopify store, you took the time to share your feedback. Assisting you with data recovery was a rewarding experience for us. Your situation posed a valuable challenge for our team, and this experience has greatly enhanced our service. A heartfelt thank you for your cooperation and support! We're always here to assist you. Please feel free to reach out with any questions!

1 lipiec 2023

Hat unseren Shop gerettet, die App sollte jeder haben. Tollen Support haben die auch noch. Vielen dank noch mal an Eugeney.

gakesto
Niemcy
5 miesięcy korzystania z aplikacji
BackupMaster.io odpowiedział(a) 5 lipiec 2023

Thank you for taking the time to leave such a wonderful review! Stories like yours remind us of the importance of our work and motivate us to continue making progress. We are delighted that we were able to assist you and we appreciate the trust you have placed in us. If you ever need anything or have any questions, please don't hesitate to reach out. We are always here to help!

27 wrzesień 2022

Great cost efficient app from a number of Shopify backups. It has no impact on site speed and runs nicely in the background. Would highly recommend.

Face the Future
Wielka Brytania
5 miesięcy korzystania z aplikacji
BackupMaster.io odpowiedział(a) 27 wrzesień 2022

Thank you very much for your excellent review! Please don't hesitate to contact us if you have questions about our app!

5 listopad 2023

very cool and easy app and fast chat support. you cannot do something wrong with this company and invest a few euros to protect your content and website!

Spitboards
Niemcy
5 miesięcy korzystania z aplikacji
BackupMaster.io odpowiedział(a) 7 listopad 2023

Thank you for such a wonderful review! We're thrilled to hear that you've found our app cool, easy to use, and our support responsive. Your peace of mind is our priority, and we're glad to be your choice for protecting your store. If there's anything else we can help you with, we're just a chat away!

Edytowano 8 styczeń 2023

Setup was quick and easy, and when we had a billing question, customer support was quick to respond and help resolve the issue. The user interface is clean and simple, and feels like a native feature that is already built-in to Shopify.

Overall, a very good app that gives other backup services a run for their money at a competitive price. Highly recommended!

Gomez Sim Industries
Stany Zjednoczone
5 miesięcy korzystania z aplikacji
BackupMaster.io odpowiedział(a) 9 styczeń 2023

Thank you so much for your wonderful review! We are especially pleased that you like the interface of our app and that you have found it a worthy add-on to such a successful project as the Shopify platform. We hope that you will also like our future developments. Thank you very much for being with us! Please feel free to contact us anytime you need help or have questions!

19 grudzień 2022

I just want to say what a life saver this app was. After weeks of setting up our Shopify store, all of our products (nearly 200) descriptions were over written connecting to our ERP. I went into panic mode. After chatting with the rep online for a few minutes, she walked me through the restore process, and BAM! after about 15 minutes, all of our products and descriptions were restored!! Thank you so much for a great product, I will be upgrading today!!

Macnaught USA
Stany Zjednoczone
4 miesiące korzystania z aplikacji
BackupMaster.io odpowiedział(a) 20 grudzień 2022

Thank you so much for your kind review! We appreciate for sharing your experience! Such stories help us greatly to develop our service. Most of all, we wish our clients peace of mind knowing any bad situation can be reversed and all the important data can be restored. Please don't hesitate to contact us if you need assistance or have questions!

23 marzec 2023

Came across this app when we updated a theme and it caused our site to fail. We realised we would need a backup service who could quickly restore a last known good version of the site quickly and easily, backup master provide this and first rate support from our manager Marina, would highly recommend

Total Disc Repair
Wielka Brytania
4 miesiące korzystania z aplikacji
BackupMaster.io odpowiedział(a) 25 marzec 2023

Thank you for your kind words and for sharing your experience. Reviews like yours really mean a lot to our team and inspire us to continue striving to offer the best service and support possible. Please don't hesitate to contact us anytime you need further assistance!

12 grudzień 2022

This app works for you and I love it. You don't have to think about backups anymore because this app does everything in the background PLUS the support is amazon! Thanks again!

foodpipe
Niemcy
4 miesiące korzystania z aplikacji
BackupMaster.io odpowiedział(a) 12 grudzień 2022

Thank you very much for your wonderful review and for entrusting us with the care of your store data. Helping you was a pleasure, and we are glad you are satisfied with the app's work. Feel free to contact us if you need any assistance!

13 czerwiec 2022

Has truly saved us multiple times - incredible safety feature. Highly recommend. Backups can be restored in such specific and important ways that you always are able to have an oversight of your e-comm platform. 10/10

CASSON
Kanada
3 miesiące korzystania z aplikacji
BackupMaster.io odpowiedział(a) 13 czerwiec 2022

Thank you so much for this 5-star review! It makes us really happy to hear that our app is helping your business. Please don't hesitate to contact us if you have any questions about our app! Have a wonderful day!

24 sierpień 2022

Love this app. Works great. Easy interface. Nice folks. Some of my products got written over and it was SO easy to restore them.

Rip City Clothing
Stany Zjednoczone
3 miesiące korzystania z aplikacji
BackupMaster.io odpowiedział(a) 25 sierpień 2022

Thank you so much! It makes us really happy to hear that our app is helping your business. Please don't hesitate to contact us if you have questions about our app!