BackupMaster Backups

BackupMaster Backups

評價 (123)

整體評分
5
各級評分數量
  • 99% 的評分為 5 顆星
  • 0% 的評分為 4 顆星
  • 0% 的評分為 3 顆星
  • 0% 的評分為 2 顆星
  • 1% 的評分為 1 顆星
2024年10月28日

The app runs smoothly in the background. I had an instance last week with a product import that was missing image links.... some products lost their images.. within a few minutes I was able to restore them from the backup. Works flawlessly and already saved me many work hours (and might even have increased my life expectancy given lower overall stress level).

Jowissa
瑞士
使用應用程式 接近2年
BackupMaster.io 已回覆 2024年10月31日

We're thrilled to hear that the app has saved you time and reduced stress! If you ever need further assistance, don’t hesitate to reach out.

2024年10月12日

I encountered a glitch on our site: the home page main (top) banner did not load, or it did but then dissappeared and I could not find the cause of the problem, so I used this app to go back in time to a previous back up. What a relieve, the site is working again! Always wondered if a backup is needed, but it looks like it is. What I noticed with some other backups is that they did not save the theme and all it s contents. This app does and as a result you can clone the whole site to another location. In our situation we only restored the theme and that was enough to get our site working again. It is also extremely easy to use: in case of a total crash, the back up is even available direct on their servers and a link to that is provided.

Barista och Espresso
瑞典
使用應用程式 7個月
BackupMaster.io 已回覆 2024年10月16日

Thank you for sharing your experience! We're glad our app helped restore your site quickly and easily.

2024年10月29日

Seems to be working great so far. Definitely a relief to know that the site is fully backed up. Support seems to be very good also so far. I tried quite a few back up apps but this one seem to have all of the features that I was looking for. Thank you - Dean ( www.inkhub.com.au )

Ink Hub
澳洲
使用應用程式 4天
BackupMaster.io 已回覆 2024年10月31日

Thank you, Dean! We're glad to hear our app brings peace of mind. Don’t hesitate to reach out if you need any assistance!

2024年11月4日

Works great. Highly recommended.

BrigadeGamesMinis.com
美國
使用應用程式 接近2年
BackupMaster.io 已回覆 2024年11月10日

Thank you! We're delighted you're enjoying the app. Don’t hesitate to reach out if you ever need support.

編輯時間:2024年11月26日

The company resolved my issues

Yummicandles
美國
使用應用程式 6年多
BackupMaster.io 已回覆 2024年11月25日

Hi Ankit,

Thank you for sharing your feedback. We’re truly sorry to hear that your experience didn’t meet your expectations. Your input is important to us, and we’d like to provide some context for how we approach plan upgrades to ensure fairness and transparency.

Our plans are based on the number of orders a store processes each month and the features required to support growing businesses. If a store consistently exceeds its plan’s order quota for three consecutive months, we reach out to suggest upgrading to a plan that better fits its needs.

We believe it’s important for customers to make this decision themselves, rather than upgrading plans automatically. This ensures that charges are always transparent and within the customer’s control. At the same time, we kindly ask that customers upgrade when requested, as this helps maintain fairness for all users.

We regret that this process didn’t meet your expectations, and we’re actively working to improve how we communicate these situations in the future. We’ve also reached out privately to discuss this further and would love the opportunity to work with you again.

Thank you for your feedback—it helps us continue refining our app and service to better serve our customers.

Warm regards,
The BackupMaster Team

2024年8月4日

Exceptional Backup Solution!

BackupMaster has been a game-changer for managing our data. The app’s ease of use and reliability in backing up and restoring data are unmatched. The intuitive interface made the setup process straightforward, and the seamless integration with our existing systems was impressive. I especially appreciate the customer support, which is prompt and highly knowledgeable. It’s reassuring to know that our data is secure and can be easily restored when needed. Highly recommend BackupMaster for anyone looking for a robust and efficient backup solution!

My Store
印度
使用應用程式 2天
BackupMaster.io 已回覆 2024年8月7日

Thank you for your wonderful review! We're thrilled to hear that BackupMaster has been a game-changer for your data management and appreciate your recommendation.

2024年7月18日

Great app, helpful and thorough support

Stylegarage
加拿大
使用應用程式 2年多
BackupMaster.io 已回覆 2024年7月20日

Thank you for your kind words! We're thrilled to hear that you find our app helpful and our support thorough. Your feedback motivates us to keep improving. If you have any more questions or need further assistance, please don't hesitate to reach out.

2024年8月9日

Excellent onboarding experience

Jameo Shop
加拿大
使用應用程式 21天
BackupMaster.io 已回覆 2024年8月12日

Thanks for the kind words! We're glad you had a great onboarding experience. We're here if you need anything!

2024年7月22日

Great, intuitive app and the setup is super easy! Also, the customer service is outstanding!

Access Pro Supply
美國
使用應用程式 3天
BackupMaster.io 已回覆 2024年7月24日

Thank you so much for your kind words! We're thrilled to hear that you found our app intuitive and easy to set up. Our team is dedicated to providing outstanding customer service, and your feedback means a lot to us. If you ever need any further assistance, please don't hesitate to reach out.

2024年5月18日

Install was a breeze. The support super amazing! Now I feel ready against any possible ransomware attack or anything!

GARÇON
加拿大
使用應用程式 6個月