Anmeldelser (1.033)

Samlet bedømmelse
4,8
Antal pr. bedømmelsesniveau
  • 94 % af bedømmelserne er på 5 stjerner
  • 3 % af bedømmelserne er på 4 stjerner
  • 1 % af bedømmelserne er på 3 stjerner
  • 0 % af bedømmelserne er på 2 stjerner
  • 2 % af bedømmelserne er på 1 stjerner
31. januar 2022

Feels nice to have the security of the Rewind Backup app. We weren't originally aware that Shopify backed up our information, but were unable to provide us with any information if our site went down, so it's good to know this in place, not only to fix any major issues, but also revert some smaller mishaps.

Sneak
Storbritannien
Cirka 2 år bruger appen
8. november 2016

Works great, easy to use. Glad to have the backup if I need it!

Tnt Dynamite Detailing
USA
Cirka 2 år bruger appen
9. juni 2022

So a freelancer put a grenade in a product bulk upload CSV to my shopify store and destroyed over 6000 SKUs. The lovely Logan from Rewind chat support helped dampen the ensuing panic attack and within 5 minutes my entire store was back to normal. This would've cost me £1,500 to repair, so rewind has paid for itself MANY times over. Get rewind or get tested.

Type One Style
Storbritannien
25 dage bruger appen
Redigeret 30. oktober 2020

The people behind this app really care about their customers. I had a situation where I was very unhappy and they turned it around and found a solution for our site that was reasonable. The app has some issues in that it back ups your backups and even backs up things after you delete them from your site, but if your not paying for the amount of the data, it doesn't matter and you may be in a situation where you need to restore something you deleted... so we changed our review from 1 star to 4 stars because of the customer service.

GroupSpice.com
USA
Cirka 2 år bruger appen
Rewind svarede 15. oktober 2020

GroupSpice,

My name is Maura and I work at Rewind. I think I can help you!

Long story short, you're on an old Rewind plan. We used to charge overages based on total items backed up. We've stopped doing that because we learned from our customers that it was not ideal. Now we only charge overages when a customer exceeds allowed orders. We've also adjusted our order thresholds so that overage charges are rare.

GroupSpice, Please keep an eye on your inbox as I'll be reaching out shortly to connect. I am certain I now have a better-fit Rewind plan to offer you. We can also discuss what Rewind can and cannot back up.

For anyone reading along, I'd like to be clear that the plan GroupSpice has described is no longer offered by Rewind. You will not have the same experience!

Maura

maura@rewind.io

Redigeret 8. maj 2019

Did you update your Shopify theme and suddenly the theme broke? If not, trust me, this is going to happen sooner or later.

It happened to me today and I was really lucky I had installed the app some time ago and I was able to revert the corrupt data with just 1 click. Also, while I was really scared to lose all my work out of the blue, I got some support via chat in real time and was told that even if something goes wrong I will get a manual fix from their devs.

I am in the free version and I will update to the paid plan in order to create manual backups.

Thank you so much Kaleigh!

Gadbe™ Shop
Storbritannien
Cirka 2 år bruger appen
13. november 2016

Everyone wants an app that just works reliably. While we have not had to do a restore from Rewind yet, it is nice to know we have taken the right steps to prepare ourselves. Simply. Reliable. What else does anyone need?

Rosemarys Garden
USA
Cirka 2 år bruger appen
6. april 2017

This app provides store owners the peace of mind they are seeking!

Commemorate Ca
Canada
Cirka 2 år bruger appen
21. maj 2017

Very easy and provides peace of mind in the event of loss. Very happy to add this app to my store. :)

Fearlesscharm
USA
Cirka 2 år bruger appen
31. juli 2020

Nice simple and well priced app that helps me sleep at night. Weekly reports to tell me what has been backed up. Definitely recommend.

Bits & Bobbets
Storbritannien
Cirka 2 år bruger appen
Rewind svarede 13. august 2020

Appreciate this! Thank you for taking the time to write it out.

26. november 2017

This is the third website that I have installed this app on. It is easy to install and provides great peace of mind.

Global Handmade Hope Wholesale
USA
Cirka 2 år bruger appen