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After investing 100s of hours into my shops it feels really good to have fresh backups of everything. Im vary happy with the Rewind app user friendly and nice UI and the excellent and prompt support I get.
I took the app in good faith.... Be aware that it does not back up everything as said... It does not back up Oberlo (at least) so any issues like i have just experienced will wipe out your store... For anyone thinkingg of getting this app or you have it already, be aware of this problem and check what you need before installing it.... Its flawed
Ladies buy Leigh,
I am sorry you've experienced issues with your store recently. There are many things that can go wrong when selling online. At Rewind, we are committed to protecting against as many types of data loss as we possibly can.
Unfortunately, due to technical limitations, we cannot backup and restore data from other third-party apps. So you're exactly right - we do not backup Oberlo, the dropshipping app you use.
We make no claims to back up the data in third-party apps like Oberlo. Right here on our app listing, we outline what we can backup, and third-party apps are not listed. To be extra clear, in our help center we list everything that we cannot back up.
No matter where you store it, losing data that enables you to sell online is brutal. I hope that my explanation here can help you understand why Rewind was not able to bring back your Oberlo data.
Maura
maura@rewind.io
Rewind Backups is quick, easy, does what it says, and the customer support is excellent! They were able to quickly resolve my account level issue.
Thank you very much! We pride ourselves on our customer support - glad to hear your issue was resolved quickly.
This app is awesome for peace of mind. Just install it and it works. When you need the backup, it's there.. Plain and simple.. Thanks
Just did my first rewind and it has already saved me time. Love this app, super easy to use and I can see this saving massive amounts of time moving forward. Thanks Rewind!
Dealing with Rewind has been a pleasure. We are in Australia and there is a time lag, BUT Kaleigh has been fantastic at responding promptly in sorting out any issues - Great Customer Service.
Thank you for the kind words, we're working toward 24/7 support coverage! Stay tuned :)
Nice app. Very easy to work with!
It was a great experience, Igor was very helpful through out the whole process. and now we can sleep at night with peace of mind of no matter what our store is protected.
Great customer service. Was having some trouble getting going with the service because my migration made their system believe my store was doing more orders than actual. Brittney got me squared away --all on a Sunday. Thanks so much.
Thank you infinitly! I'm so grateful for taking your time for explaining to me how this application works!
No problem, thank you for your review :)