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It has been a pleasure to use this product for backups and recovery, it is well designed and the support has been exceptionally good. The zip file export (requested through a request to rewind support at this time) is the secret sauce for us— the image export which is part of the zip file has been invaluable.
I had many questions about changing the admin access and username, and I couldn't have been happier with the quick response and how everything was explained so I could make the changes. Even when I didn't have all the information, the way I could verify myself as the admin and owner was smooth, as my marketing team set this account up for me, and I no longer use them.
Thanks, Chris
Great app. Super easy to use and does exactly what we needed. I can't believe you offer an app this great for free. Thanks, Rewind!
Really satisfied with this app. Been using it for 3 years for our small business. It backs up every single detail of the store that we didn't even think about. We get regular emails for back up summary which is really helpful.
Customer service is top notch. We recently needed some help with our data export and the support team was super friendly, helpful and understanding of our needs.
Totally recommend it.
A perfect product that you need. Get it and save lots of headaches later.
This is a must have app. I was worried about the security or stability of my store, especially since I used non-Shopify in-built theme and made lots of customization to the codes. This helps to give a peace of mind.
www.artatler.com, art marketplace & gallery, Asia.
Up to date, I am really satisfied, although I have not had the chance to use it yet (which is what we want, of course!). But the app seems to be really good, it looks really easy to use and the site is uptaded frequently, and you do not have to think of doing it (contrary to my previous sotre, which I had to do it myself). The support seems great and they seem to be there if we have a problem or when the time comes to use this app. For the price, I found it amazing !
A must have:
Even if you are very careful, that you back up your theme manually before installing apps or updating code to your theme files, even if you are very careful when you bulk edit your products, there will always be this one time when something goes wrong and you can't go back. When this happen, this will app will save you hours of work.
I purchased this app an hour before I had a complete disaster and lost my entire website! It is possibly the greatest purchase and timing of anything I have ever bought.. Now I can sleep well and relax haha! Great customer service too. While thanks to the app all was resolved they were quick to offer their assistance.
Oh my goodness, that's incredible timing! So glad we were able to help out.
Does exactly what it says - and their support is fantastic. Get this app, already!