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Great simple APP to keep all our Christmas Gift products backed up.
So far they are doing a great job backing up my store!!
Thanks for this treasure, piece of mind guaranteed.
We are very happy to find this app. This gave us assurance that all of our hard work in building our gingersnaps.com.ph will be secured and protected.
We're glad you found us!
This app does not rollback the things it needs to roll back- we have tried to rollback 3 different times and it does not restore blogs correctly nor does it restore product quantity correctly. We are not waiting around to find out what else it does not restore correctly- we can restore our items better than this app. Additionally, we are not "discussing" this either as we cannot possibly be the first to complain about or have these issues.
My name is Maura and I work on the product team at Rewind. I am sad to read that you've had a negative experience with our app. I can assure you that we help many merchants recover lost data daily and we boast a high rate of successful restores. In the event that restore results are not optimal, we work 1:1 with the merchant to get them back on their feet.
Oftentimes, a "correct" restore is different between stores. For example, some merchants want Rewind to restore product quantity, while others prefer we don't. We're actively working on making our app more adaptable to varied restore expectations, and I would personally welcome the opportunity to learn about your restore expectations.
Good to have! I just had to use it to restore my theme and everything looks good.
I installed Rewind because I wanted to make some changes to my store theme settings but I did not want to lose all the settings I've done . Am happy with what Rewind App provides as it's really easy to just add it and let it run automatically. I have now the peace of mind that my store content is always safe with the regular backup done by Rewind App. I would highly recommend Rewind to all store owners.
The only time I need to use the Rewind app was when my menus reverted to an old version. I did not change the menus, and the last change was the Rewind app making an new menu backup page. The rewind app was unable to restore the old menus. Support was unable to assist and decided to blame everyone else. So the app has been useless to me when finally needed.
Hi there,
We’re sorry to hear about the issue you experienced with your navigation menu! We recognize that losing any information can be a painful experience, and that’s why we’re here to help. While we wish we could provide backup and restoration support for every type of information stored on a Shopify store, unfortunately our access is limited in a few areas, including Navigation Menus.
Despite this, we do try and overcome the lack of access by using a different method of capturing the information stored in your navigation menu, and then we store that securely in your backups. While we recognize this method cannot support automatic restoration, like we can with products, we still do have access to this information and have worked with many merchants in the past to help them manually restore this. If you’re interested in receiving help to restore this, please feel free to reply to our support team’s message so we can assist.
Excellent tool for backing up our store. Easy to use and we are covered if there are any site issues.
Let us know if we can ever help out with anything!
Super helpful knowing that we had this sitting there while we were making changes! ..