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Do yourself a favour and download this plug in. Even though I have not used it - I wish I had downloaded it on my other store when 60% of my product images were deleted after importing a csv file, and costing me weeks of work locating and uploading the images again. Don’t take the risk
On a recommendation from Shopify I installed this app after having lost some work, today am I ever happy I did.
I just lost 6 months of development work in a new theme I was installing, or so I thought.
I reached out to Rewind Support and within an hour I had someone working on my issue and resolving my problem. I'm now back up and running.
This is client support the way it was supposed to be, my tech made me feel like it was his problem too. I highly recommend you install this app, and I hope you never need it, but if you do, rest assured there's someone at the end of the line, competent and ready willing and able. Thanks guys
We are more comfortable when making changes now. Thank you very much.
www.cakesburg.co.uk
Great back up app. Easy to set up and then you can forget it.
They will send you a e mail once a week of everything they backed up.
Saved my store more than once already. Good to have.
We have to thank your company for the Rewind App. We installed your app a couple of months ago... never expecting to use it. Today an app support team broke our website and left a jumbled mess. It would have cost us 1000's of $$$ in lost sales until it was repaired. We hit the rewind button and within minutes our site was up an back to normal. It works!!!
I grabbed a before and after picture of part of the page. Copy paste into your browser to see.
https://www.awesomescreenshot.com/image/3104100/aab7f8eee203b9b128da6a77e6179562
We have the rewind app installed on all of our websites and so worth the cost.
Debbi - https://invigor8diet.com
The app works great, easy to set-up and use too. Superb support and customer service. Highly recommended.
Thank you!
A very good shopify backup service for all objects: products, customers, metafields etc. Peace of mind. Good UI to review the data in different versions of a product. the ability to restore individual products and versions which is a lot of control. Easy to set up. Sales person met with us to run through features. Looking forward to using the monitoring, but we have not yet. Great feature package. We are on the plan that has Staging and monitoring, above base level. Customer service was responsive and very helpful, with one misunderstanding which we sorted out, and a problem with not operating in Australian time zone for business hours. I think premium gives you 24h.
minus one star for - confusing documentation and process for backing up and restoring product metafields. This might seem like an edge case, but it was the first thing we wanted to restore, and we found it was hard. It was also the ingredients data for our products, so important. It needs to be restored manually, there is no way to see what Rewind have before you restore it to production. You can't restore versions with the Staging feature. The product restore UI is missing a few fields which may be important when deciding. Compared with other shopify apps that do import/export, Rewind is a bit of a black box, you can't see the data they have. obviously other apps are much harder to use.
Works perfectly. Easy to install and has very good options for subscription depending on your volume. I will certainly upgrade once my business grows. Thank you
Great to have this peace of mind as we build our brand. The great part is that if you notice something is not right you can easily review the rewind version to see if something happened before you take any action, saves a lot of time and stress.
The team @ www.paisleyandgray.com