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So a freelancer put a grenade in a product bulk upload CSV to my shopify store and destroyed over 6000 SKUs. The lovely Logan from Rewind chat support helped dampen the ensuing panic attack and within 5 minutes my entire store was back to normal. This would've cost me £1,500 to repair, so rewind has paid for itself MANY times over. Get rewind or get tested.
This app does what it is supposed to. Easy to use as well. I would definitely recommend using this app.
All of our inventory, including custom changes we had spent weeks making, was deleted in an instant by an update gone wrong from our supplier.
We had no backup. It was devastating.
Never again, now that we've found Rewind. It's an excellent app. Extremely easy to use. Set it and forget it. Every Shopify store should have this app. Period. Thank you, Rewind!
Cannot recommend Mike and his team at Rewind highly enough. Having invested time and money building The Fine Wooden Article Companies Shopify site, and once realising that its copy, images and content was not backed up I approached Shopify for advice. Rewind was quickly suggested. A couple of email exchanges with Mike were had and Mike took it from there. Installing the App and running tests to ensure all was in order.
Really pleased with the experience and from our point of view, a good value for money level of insurance should anything go wrong with the site.
That said one area which still remains of a little concern, is the backing up of our sites settings and navigation buttons. I raised this with Mike and am assured that he and his team are working on this area of the service and once a solution has been developed and tested will be implemented automatically, included in the subscription fee.
So I look forwards very much to receiving notification when this has happened in the near future.
If some peace of mind is desired with respects your Shopify site and its files, then Mike and Rewind are your team.
Regards Pete.
Very pleased. This app gives me peace of mind when I'm contemplating working on the code.
In this day and age was paranoid about losing chunks of my website whether maliciously or by accident and wanted peace of mind. Glad to say have not had to use Rewind but have given five stars as easy to install and communication has been good so should I need to use Rewind am confident the team will help me out should I have any issues I can't figure out myself
www.hammockbarn.co.uk
so far so good, very good comms
Great app, I was terrified of the possibility of the products or page code being corrupted. This helps me to sleep at night.
I installed this app a few days ago and it is such an excellent app.I had lost some products o my store and could restore them all with a click of a button.
It all seems to be working well for us so far! Hopefully, we never have to use the backup, but it is good peace fo mind to know it is there!