Avis (628)
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Great App. Fast and good service. Thank you
Bianca with customer support was very helpful and patient and walked us through the entire process. We feel more secure knowing all of our data is backed. We had a malicious freelancer delete everything once, and we never want to be left without an option to back it up ever again. We also customize our code occasionally, and sometimes things go wrong, with Rewind we feel at ease.
Thanks!
The team are fantastic - they've been so responsive and helpful in helping us get going with over 20+ stores! The piece of mind knowing they're backing up is amazing; with so many products, orders, content - and a large team engaging in the site management - it's great to know the backups will be there should we ever need them.
Not possible to download the created back up :( you have to write to support by email.. why? If we talking about personal data - you can do it through shopify directly in a few click.
I was so grateful to know that this app that I kept paying for but not really knowing what I needed it for was there when I found out why I needed it. Thanks to Brittany, I restored my website before my major mess up and carried on with my day.
Since we installed it, Rewind has become one of our most essential apps, and the support we’ve received where and when needed, recently from Brittney on the team, has been exceptional. We’re so happy with rewind, as our go-to backup and staging solution, we’ve taken out an annual subscription and highly recommend it.
Fortunately we haven't needed it much but the handful of times it was super easy to go back and restore a few products. returned within a few minutes and we were back and running as if nothing had happened.
Great team and very supportive in terms of support. I had a challenge to change ownership of the app and they were very responsive and I got it solved in a day.
Amazing team behind the product and I would recommend it to anyone looking for a backup tool solution for their shopify stores.
App does what it says in an easy to understand way. The support, especially Brittney, have been invaluable and respond very quickly when I have had questions.
While I wish it was easier to download a backup of my site, with a one click download, as I think it should be. I will say this.... I emailed their support and they were very responsive. Brittney Durston was the associates name that took care of me and she was prompt and very helpful. I have my backup downloaded a day later. That's good customer service.