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Instructions for use are not easy to find.
Thanks for the review. Although it was posted in 2016, we thought we'd let new customers know that we've completely changed the app. It's much easier to use, and really doesn't require any instructions at all. If anyone needs help, you can find it at https://help.rewind.io or by emailing help@rewind.io.
Invaluable! With bulk uploads overwriting individual edits I'd be a dead man if this wasn't available to rollback individual products I'd accidentally overwritten! #1 app we use!
Really helpful app and great the free service for those stores that still doesn't have high volume traffics. I would totally recommend it!
Work great feel safe with this app
Ok, Rewind you proved your point with me. I was able to recover a product and the images I carefully selected I thought I had lost after overriding a product. I almost forgot I had you Rewind. You saved a life today. Ty.
This is one of our favourite reviews ever - thanks for sharing! So glad we were able to help you out.
Fantastic support from Logan, got us back up and running in no time after having lost some products in a CSV update. Thank you!
Sorry to hear about your CSV troubles, that comes up quite often. Glad you've found Rewind!
Peace of mind is worth every penny when your playing around with exports.
A very good shopify backup service for all objects: products, customers, metafields etc. Peace of mind. Good UI to review the data in different versions of a product. the ability to restore individual products and versions which is a lot of control. Easy to set up. Sales person met with us to run through features. Looking forward to using the monitoring, but we have not yet. Great feature package. We are on the plan that has Staging and monitoring, above base level. Customer service was responsive and very helpful, with one misunderstanding which we sorted out, and a problem with not operating in Australian time zone for business hours. I think premium gives you 24h.
minus one star for - confusing documentation and process for backing up and restoring product metafields. This might seem like an edge case, but it was the first thing we wanted to restore, and we found it was hard. It was also the ingredients data for our products, so important. It needs to be restored manually, there is no way to see what Rewind have before you restore it to production. You can't restore versions with the Staging feature. The product restore UI is missing a few fields which may be important when deciding. Compared with other shopify apps that do import/export, Rewind is a bit of a black box, you can't see the data they have. obviously other apps are much harder to use.
Works great for UniversalMania.com
Amazing, really saved our bacon. Kaleigh, in particular, was amazing and held my hand through a gnarly backup, cheering me on and making the whole nerve-wracking process almost pleasant! Highly recommended!