Avis (1 033)
Affiner
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Par note
The weekly backup and rewind assistance is great as it is one less thing that I must take care of or worry about on a weekly basis.
Rewind Backup works great! I have peace of mind knowing I have a backup in case something goes wrong.
Great service and a great sense of security to know that Rewind is there to back up my store. They proactively contact me for feedback on improvements and to make sure I am satisfied with the App and their services. I Love REWIND
So far, so good. It gives me peace of mind to know my store info and all my hard work to get it ready is saved and protected. Thank you, I definitely recommend Rewind to any ecommerce store.
I lost all data Thursday on my website by installing a bad CSV file. I was not warned by Shopify.
The only save was my ink frog link to eBay. I was able to repair images and SKUs but not inventory.
I spent 3 days 17 hours per day with the first 2 days only 1 hour sleep. Now I am doing a long overdue complete inventory because of all the errors. I wouldn't wish this on my worst enemy. But I came out stronger as a result and want to keep it. I will be closing ink frog at some point. Glad I found this app. I noticed you even tell me how many products I have. That simple information was not even accessible on Shopify. Well worth $15 for peace of mind.
Just today I thought I lost a product because I deleted it, but found it again on Rewind and restored it. Although it was not restored in the order I had listed it as a product I am still good with not having to re do it. I thought I would never have to use this feature...guess what...just did!!
Kudos
Debra
Debraspassionboutique.com
The only time I need to use the Rewind app was when my menus reverted to an old version. I did not change the menus, and the last change was the Rewind app making an new menu backup page. The rewind app was unable to restore the old menus. Support was unable to assist and decided to blame everyone else. So the app has been useless to me when finally needed.
Hi there,
We’re sorry to hear about the issue you experienced with your navigation menu! We recognize that losing any information can be a painful experience, and that’s why we’re here to help. While we wish we could provide backup and restoration support for every type of information stored on a Shopify store, unfortunately our access is limited in a few areas, including Navigation Menus.
Despite this, we do try and overcome the lack of access by using a different method of capturing the information stored in your navigation menu, and then we store that securely in your backups. While we recognize this method cannot support automatic restoration, like we can with products, we still do have access to this information and have worked with many merchants in the past to help them manually restore this. If you’re interested in receiving help to restore this, please feel free to reply to our support team’s message so we can assist.
Great way to back up everything in your store. Get the peace of mind you need for your store.
Very happy with Rewind. It was easy to set up and the reports I have had so far are very clear and easy to understand. I appreciate the fact that it is free for a new, small business like mine just starting out. Thanks Rewind!
You spend so much time working on building your business you need to protect that effort and this is the way to do it. Easy to use and install this app could one day be a life saver
I like security it gives me to know that I will have a backup of my store if something happens.