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I am using this app to automatically backup my site and so far all seems very good. I highly recommend this app.
Thanks for the kind words + recommendation, Nicholas!
Haven't had to use Rewind software yet so I left out one star until I actually need to restore from a backup. Other than that very pleased so far.
Easy to setup and works in the background. Would love for them to add a backup for Stocky app too that is owned by Shopify.
Good to know there is always a backup.
Great app! This is a lifesaver for us. Thank you!
The restores don't work. I have had 1 major and 1 minor restore, and both failed. You can't get any answers quickly, and my issues never get resolved. I was never able to recover the deleted information in a restore.
Hi there,
We are sorry to hear your restores did not work as you expected. We have been following the progress on your current ticket and are happy to say that both our Support and Development teams worked quickly and have gotten to the bottom of it! It looks like the Restore worked how it was meant to, but there appears to have been some confusion around Rewind functionality, and how the items originally appeared at the time(s) you chose to restore back to.
Please be assured that we will always work with you to restore your data as quickly as we can and as accurately as we can.
We kindly ask that you respond to our email or get in touch with our team at help@rewind.com as we would love to keep discussing this with you!
We started using Rewind a few weeks ago when we learned that our data was not backed up by Shopify. Thankfully, we have not needed the service but, we have the peace of mind that we are secure.
If you have ever been a victim of your site crashed and lost by something that is out of your control, then you know the absolute terror that is created by that. It's like watching your store burn to the ground. Been there! Felt That! This is the app to have so you can sleep at night. A must have, it's like insurance. Protect your income!
Had a small problem choosing my subscription, got in touch with their Live Support and Noah J promptly solved it. Kind and fast support team!
Britney was also very kind and helped us solve a problem we had with our previous store. All in all, great support team!
Love this app. Makes backing up super easy. With over 400 products, this is very important to us. Thanks Rewind :)
Love this review! Thank you for trusting Rewind, we've got your back 💪