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We installed this the first day we moved to Shopify. Even though we never had to recover data in 10 years of online business it is nice to know we are protected just in case.
I lost all data Thursday on my website by installing a bad CSV file. I was not warned by Shopify.
The only save was my ink frog link to eBay. I was able to repair images and SKUs but not inventory.
I spent 3 days 17 hours per day with the first 2 days only 1 hour sleep. Now I am doing a long overdue complete inventory because of all the errors. I wouldn't wish this on my worst enemy. But I came out stronger as a result and want to keep it. I will be closing ink frog at some point. Glad I found this app. I noticed you even tell me how many products I have. That simple information was not even accessible on Shopify. Well worth $15 for peace of mind.
Just today I thought I lost a product because I deleted it, but found it again on Rewind and restored it. Although it was not restored in the order I had listed it as a product I am still good with not having to re do it. I thought I would never have to use this feature...guess what...just did!!
Kudos
Debra
Debraspassionboutique.com
Rewind app is an essential life saver for an ecommerce brand. All critical data in your Shopify store is backed up in case of errors, prevention is key.
Big shoutout to Bianca & Brittney on customer support who were very responsive, informative and friendly. Also credit to the developer(s) who worked on restoring our key metafield data.
Very happy with Rewind. It was easy to set up and the reports I have had so far are very clear and easy to understand. I appreciate the fact that it is free for a new, small business like mine just starting out. Thanks Rewind!
Easy to install and good value. Regular reporting on what has been backed up. It is an essential app which can be easily overlooked until its too late.
My advice to anyone setting up or who has set up their store - get this app as soon as possible to protect your files and all the time you have invested in your Shopify store both now and for the future..
Great app. Does exactly what it says and is pretty easy and straightforward. Messed up a mass import and was easily able to recover all my products prior to import. Saved me from hours of rework and an angry business partner.
We haven't had to restore from a backup yet, but from what we've seen it looks to have backed up everything we could possibly need! The pricing is also very reasonable for what you get. We lost our entire WordPress website and all data before moving to Shopify, so it's incredibly reassuring that something like Rewind exists.
One word to describe this app: AMAZING.
Think of it as an insurance policy, you hope you will never need it but, if something happens you will flawlessly be able to "rewind" to the day before the data loss happened. We installed this app after losing around 1500+ professionally taken photos (caused by a mysterious Shopify glitch during a price change upload). Needless to say that replacing the photos one item at the time cost us several $K.
Our advice: DONT THINK, GET IT AND FORGET ABOUT IT!
Laguiole-Imports.com
I use the app to back up our online store. So far, so good! Haven't had any issues. We originally began using the app on another platform but have since migrated to another. I reached out to customer service to see about transferring the app to our new platform. Working with Logan Jones was wonderful! He helped me figure out how to get the app up and running on our new platform in a timely manner and even helped me cancel the app on our previous platform. He was professional, responsive, and knowledgeable.
Logan is definitely a rock star! We're so glad to hear that Rewind was able to protect your store across platforms. Welcome to Shopify and thanks for leaving us a review, we really appreciate it.
Great App. Very easy to use!! Highly recommended