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I use the app to back up our online store. So far, so good! Haven't had any issues. We originally began using the app on another platform but have since migrated to another. I reached out to customer service to see about transferring the app to our new platform. Working with Logan Jones was wonderful! He helped me figure out how to get the app up and running on our new platform in a timely manner and even helped me cancel the app on our previous platform. He was professional, responsive, and knowledgeable.
Logan is definitely a rock star! We're so glad to hear that Rewind was able to protect your store across platforms. Welcome to Shopify and thanks for leaving us a review, we really appreciate it.
App used to work and it has stopped working. We are back and forth with customer service for the last 1 week and no luck. What is the point of paying an expensive fee and the dev team doesn't have a clue?
Hey there!
I've been following the progress on your current ticket and although we are working to resolve the issue - it seems like you might have meant to post this review for our sister app: Rewind Copy - not rewind Backups.
Rest assured we are in the process of working to uncover the issue with copying your blogs on that application and I want to assure you of our company guarantee that if we cannot resolve the problem for you (which is pretty rare) that we're happy to refund you in full for the inconvenience.
I want to thank you for your patience in this matter while we attempt to resolve the issue you're experiencing with Rewind Copy.
-Kaleigh de Palézieux
Head of Customer Support
Good app, it's nice to have confidence that in case of a catastrophe there is a way to revert back to older versions of your store.
Great App. Very easy to use!! Highly recommended
Great easy to use app. Since we have multiple people working on our site at any stage, this has given us peace of mind if anything goes wrong
Really great support and so far all my data has been backed up. No need to use so far but I've got piece of mind that if I ever do I'm in good hands.
I worked with Aditya and he was extremely helpful and friendly. Rewind's support team is terrific and I would highly recommend.
Thank you for the kind words - we're lucky to have Aditya on our team, he is a gem!
Very slick and professional. Impressive but at $39 a month is far from cheap.
Update: - Had to uninstall Super slick and the dashboard is wonderful but for a medium size store to be charging $99 a month is madness
At that price it's worth my while writing my own version with the API.
Good app to have piece of mind for your Shopify store. A safety net for any possible issues that may occur.
Great app with great support. Requested to bundle up the plan since we have multiple stores, and they did not hesitate at all. Keep it up!