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Where is my copy of my Database? i want the copy of my database. that is why I got the plan for. Thank you
Hi Lexor,
Rewind is a cloud backup service. We make continuous backups of your store data, which you can view and restore from within the Rewind app.
It sounds like this is not what you were expecting when you installed Rewind, and that you are looking for a downloadable copy of your store data. We understand the desire to have an extra copy of your data, so for that reason, we offer backup exports on request.
If you would like a backup export from Rewind please get in touch with us at help@rewind.io.
Our online store is huge with thousands of products and variants with new products being added everyday. I'd hate to lose all this data if somehow lost or deleted. Great piece of mind knowing that all site data is now backed up and kept safe if ever needed.
Excellent back up app and complete peace of mind over our store data. Would highly recommend for serious Shopify store owners.
We really appreciate it - thank you!
I have a new store, but the 7 day free trial is only available for the 39/month option. 3/month and 9/month options are for some unknown reason not available. I am not sure why am I "not eligible" since I don't any orders, which is less than 20 order limit for the lowest package... Looks like a nice trick to pretend to be an affordable app.
Also, chat support is a robot that keeps asking for email. This is not a chat support, it's an email support.
Red flags for me, I will not pay for this app.
Hello! I'm Kaleigh from Rewind support - I want to clarify that we have a 7 day free trial for every plan, regardless of tier and that if you were only offered the $39 plan then that's something support can assist with.
I'd love to have a conversation with you about your plan needs and get you on the plan that's the right fit for you. Give us a shout at help@rewind.com and we'll make sure you wind up on the most appropriate plan for your business AND get the free 7 day trial.
Safety first! We all know this! This app allows you to gain confidence in changes you have made in your store and offers peace of mind. Easy to use which is always an amazing plus. Avoid headaches and the question: Why didn't I think of this first?! https://www.ihaveasecretadmirer.com
I feel more secure knowing that Rewind has my store backed up in case of critical issues. Topped up with very responsive customer service - even creating a "Panic List" to help people like myself who wanted to know exactly what to do in an emergency situation!
This should be titled "How not to lose assets and focus on selling." Indispensable for any shop working with extensive theme modifications/high volume.
So simple and easy to setup. This App helps you sleep soundly at night. An essential tool in our arsenal for building (and maintaining) high converting Shopify stores!
Perfect app! Gives me great peace of mind.
Have not had to use this application yet but when in business its better safe than sorry. Rewind leaves me with the confidence I am secure taking one less thing off my full plate