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Straightforward integration and great support. I wanted to download a copy of my backup files and the support team helped me straight away.
Great support from Brittney and the team at Rewind regarding our account setup. Thank you
World class assistance and help!
Thank you folks!
Brittney was fantastic helping us with our Backup. All sorted very quickly. Thank you
I was ready to publish a batch of significant change to our Shopify theme on a Saturday afternoon, but didn't want to do it without some type of a backup/rollback protocol in place. I started to research Shopify backup software, and found glowing reviews of Rewind. But I had some technical questions as to whether it would fit our needs. I sent an email to customer support, and was shocked to get an answer within the hour on a Saturday! Brittney of Rewind was able to answer all of my questions, and offered to help with the setup process (which was so simple no help was required). I got Rewind installed and configured, and was able to confidently publish the theme changes with peace of mind that I could easily roll back if necessary. Thank you, Brittney, and thank you, Rewind!
Great product and customer support (Brittney) was very helpful in helping us make some changes to our paid plan.
Easy to use and very responsive customer service. Thank you Bianca!
Great service. Thank you Brittney.
Worth every penny for the peace of mind Rewind Backups provides. Easy to install, pricing is transparent and customer service is very helpful and quick to respond!
Brittney went out of her way to help resolve the problem. She actively looked for a workable solution which was both appreciated and refreshing. Good old-fashioned customer service which is appreciated.