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The suport is pretty good and fast. But at $60 per year (or $300 over 5 years) its quite an expensive solution. (especially when you can do this basically for free on any wordpress site). But will keep it for now.... start running multiple sites and your bill is quite huge.
Should be priced MUCH better, otherwise cant complain about the app.
It give us great peace of mind that our data is backed up. The system works really well, and that at no cost. We have had a small problem, when just started, with no back-up. It cost us several hours to get back online. Rewind shall prevent that. Too bad they don't offer online chat yet.
Amazing Rewind App. My products back up every week. 5 Stars and 2 Thumbs up for Rewind Team, Cheers
The support team was great. They responded very quickly and gave me the information that I needed. I'm glad that I chose Rewind Backups for our store.
This is a really great app. Its fast and easy to use
We've been using Rewind for over a month now and never felt so safe about our data! We had to recover an old version of a product's description and were able with the built-in functionality. It's a small fee to pay to get a good peace of mind!
Once we found out that Shopify does not backup our data, we saw the great reviews for Rewind Backups on the Shopify app store and installed it. Very easy to install and it works great to give us peace of mind. Any questions we had about what information on our site is and is not backed up were answered quickly by support.
The hardest worker we've got! Rewind Backups is working away in the background 24/7 backing up our orders (500k+), customers (250k+), products (8k+) and more, continuously and quietly. We installed Rewind Backups as an insurance policy .. a 'just in case' something happens. Thankfully we haven't had to call upon it yet, but we take great comfort knowing that it is in place. Installation was very straightforward. The initial backup took a number of hours (given the large amount of historic data), and everything since has been in real-time. Alex, our account manager, has been helpful and reassuring, with follow up calls ensuring we are happy with everything. Happy to recommend Rewind Backups to anyone with a Shopify store.
Congrats on the success of your store! We appreciate the kind words, backing up stores of this magnitude is no small feat – but we're equipped to handle it. Thank you for your review and be sure to let us know if we can ever help out with questions or concerns.
Fortunately we have not needed to use the app yet for a restore, but I love knowing that it is there and that you can restore by sections such as product images, pages or blogs. I am transitioning into a new theme and feel more secure knowing that my data is backed up if I need it. Installation was super seamless and required very little of me.