Recenzje (1 029)

Ogólna ocena
4,8
Liczba recenzji z daną oceną
  • 94% ocen to oceny z 5 gwiazdkami
  • 3% ocen to oceny z 4 gwiazdkami
  • 1% ocen to oceny z 3 gwiazdkami
  • 0% ocen to oceny z 2 gwiazdkami
  • 2% ocen to oceny z 1 gwiazdkami
17 listopad 2022

Shelby was very helpful and kind in assisting me with my questions regarding the app. Very quick as well!

Baby Braithwaite
Stany Zjednoczone
28 minut korzystania z aplikacji
4 sierpień 2020

Their customer support team is very easy to get a hold of and helped answer some questions we had before installing this app. So far we find the interface very intuitive and easy to use. Another stress off our minds. Now let's hope we never have to use it, haha.

Clinical Research Dental
Kanada
24 minuty korzystania z aplikacji
Rewind odpowiedział(a) 13 sierpień 2020

We take pride in our support team, thank you for the kind words!

12 lipiec 2017

Just signed up this morning and the backup went smoothly. The app "tour" was professional and helpful.

Pure Living Space
Stany Zjednoczone
21 minut korzystania z aplikacji
5 maj 2022

Great customer support! Easy to set up too. I like that the plans scale in price and that the backups are in 'realtime'.

TellurideGlow
Stany Zjednoczone
21 minut korzystania z aplikacji
20 październik 2023

Their support desk is so nice and very kind. When I asked some questions about installing this app, their support desk, especially Ola,Support Wizard, helped me a lot and gave me very clear answer so quick.

インストールに関して質問があり、ヘルプデスクに質問しました。Ola という方が、すぐに、明快なサポートをしてください、無事、インストールできました。
とても助かりました。安心して使用できます。

シーツjp
Japonia
15 minut korzystania z aplikacji
17 marzec 2022

I sleep at night because I know if someone hacks my store or my computer blows up, I have a record of all my data from my store. It's the cheapest insurance I have ever bought! In addition, their online chat support is fantastic. Noah helped me today migrate my account from Big Comm to Shopify and she was perfect.

SassyBax
Stany Zjednoczone
14 minut korzystania z aplikacji
2 czerwiec 2023

The entire support team and app experience is first class, we trust Rewind with multiple stores and they've always had our back.

devshopbenchmark2
Stany Zjednoczone
8 minut korzystania z aplikacji
19 wrzesień 2020

Where is my copy of my Database? i want the copy of my database. that is why I got the plan for. Thank you

Lexor Miami
Stany Zjednoczone
Około 3 godziny korzystania z aplikacji
Rewind odpowiedział(a) 21 wrzesień 2020

Hi Lexor,

Rewind is a cloud backup service. We make continuous backups of your store data, which you can view and restore from within the Rewind app.

It sounds like this is not what you were expecting when you installed Rewind, and that you are looking for a downloadable copy of your store data. We understand the desire to have an extra copy of your data, so for that reason, we offer backup exports on request.

If you would like a backup export from Rewind please get in touch with us at help@rewind.io.

22 luty 2017

Our online store is huge with thousands of products and variants with new products being added everyday. I'd hate to lose all this data if somehow lost or deleted. Great piece of mind knowing that all site data is now backed up and kept safe if ever needed.

Living Essentials
Kanada
5 minut korzystania z aplikacji
Edytowano 15 luty 2021

I have a new store, but the 7 day free trial is only available for the 39/month option. 3/month and 9/month options are for some unknown reason not available. I am not sure why am I "not eligible" since I don't any orders, which is less than 20 order limit for the lowest package... Looks like a nice trick to pretend to be an affordable app.
Also, chat support is a robot that keeps asking for email. This is not a chat support, it's an email support.
Red flags for me, I will not pay for this app.

Stay Motovated
Wielka Brytania
22 minuty korzystania z aplikacji
Rewind odpowiedział(a) 19 luty 2021

Hello! I'm Kaleigh from Rewind support - I want to clarify that we have a 7 day free trial for every plan, regardless of tier and that if you were only offered the $39 plan then that's something support can assist with.

I'd love to have a conversation with you about your plan needs and get you on the plan that's the right fit for you. Give us a shout at help@rewind.com and we'll make sure you wind up on the most appropriate plan for your business AND get the free 7 day trial.