Rewind Backups , 945 avaliações

Classificação geral
4,8
Número por nível de avaliação
  • 94% das avaliações são de 5 estrelas
  • 3% das avaliações são de 4 estrelas
  • 1% das avaliações são de 3 estrelas
  • 0% das avaliações são de 2 estrelas
  • 2% das avaliações são de 1 estrelas
27 de junho de 2022

Alyssa in customer support was super speedy in replying to me and clarifying a billing question I had. I appreciate her quick and cheerful response. Great way to start the week!

Botanus
Canadá
Tempo gasto no app: 5 meses
24 de junho de 2022

Easy to setup and works in the background. Would love for them to add a backup for Stocky app too that is owned by Shopify.

Mil-Bar
Estados Unidos
Tempo gasto no app: Aproximadamente 1 mês
16 de junho de 2022

Great customer service. Always there to help and very dependable service that we rely on to backup our full website.

Sprocket Printers
Estados Unidos
Tempo gasto no app: Aproximadamente 1 ano
14 de junho de 2022

Seems overpriced and unnecessary... until you need it This app has saved us so many times at this point. Its like website/ecom insurance just in case your team breaks something and takes everything down.

Sozy
Estados Unidos
Tempo gasto no app: Aproximadamente 1 ano
12 de junho de 2022

We pay monthly fees and no backups are made. Support does not give us an answer. We recommend using another app. Pagamos cuotas mensuales y no se hacen copias de seguridad. El soporte no nos da una respuesta. Te recomendamos que utilices otra aplicación. Wir zahlen monatlich Gebühren und es werden keine Sicherungen vorgenommen. Der Support gibt uns keine Antwort. Wir empfehlen ein anderes App zu verwenden.

Mastermind Innovation Limited | UID-Nr. ATU74977634
Áustria
Tempo gasto no app: 11 meses
Rewind deixou uma resposta 15 de junho de 2022

Hi Julia,

Thank you for choosing Rewind to backup your store. We’re happy you were able to resolve this issue with Logan from our Support Team. It looks like with Logan’s assistance you were able to access your Rewind Vault where all of your historical Shopify store data (since the first day you installed Rewind) is securely stored.

We kindly ask our customers to get in touch with our team at help@rewind.com with any issues prior to leaving a review. We have a dedicated Support Team available 7 days a week to troubleshoot, help restore data or access your backups, and answer any questions you may have.

9 de junho de 2022

So a freelancer put a grenade in a product bulk upload CSV to my shopify store and destroyed over 6000 SKUs. The lovely Logan from Rewind chat support helped dampen the ensuing panic attack and within 5 minutes my entire store was back to normal. This would've cost me £1,500 to repair, so rewind has paid for itself MANY times over. Get rewind or get tested.

Type One Style
Reino Unido
Tempo gasto no app: 25 dias
9 de junho de 2022

Works as promised! Support was good and installation fast. Have not yet had the need to use it luckily, so can't tell how that works.

MUD Jeans
Países Baixos
Tempo gasto no app: Aproximadamente 1 mês
Data de edição: 9 de maio de 2023

Super company and service. Great peace of mind knowing we can 'rewind' any and all mistakes in the future.
2023 update.... We have worked with Rewind for some time now and their support is super. They respond quickly and are willing to work with all requests. 100% recommend for peace of mind and ease of use.

Carraig Donn
Irlanda
Tempo gasto no app: Aproximadamente 1 ano
1 de junho de 2022

Stellar support. Great app to have on the store. Installed it in the first place for the peace of mind. Then you only really understand how good it is when you actually need it.

Boutique Adrenaline
Canadá
Tempo gasto no app: Mais de 3 anos
30 de maio de 2022

Rewind has been great as we started having external contractors working on the site. Super easy to set up and customer service is fast and friendly. Recommend!

Amoda
Canadá
Tempo gasto no app: 11 meses