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Very good service! the delay of answer to my email is very good. the team is nice.
Thank a lot.
Nv.
I was looking for a way to back up my store as I am moving to Shopify after hearing of the price increase and all the downtime in the last month with Big Commerce. I saw that Rewind would give me the piece of mind that when my website migrated to Shopify I would have a back up if anything went wrong. I will continue to use Rewind on Shopify. Customer Service is also responsive and helpful.
Thank you for writing a review, we're so glad to have you on board! Welcome to Shopify :)
After investing 100s of hours into my shops it feels really good to have fresh backups of everything. Im vary happy with the Rewind app user friendly and nice UI and the excellent and prompt support I get.
Rewind Backups is quick, easy, does what it says, and the customer support is excellent! They were able to quickly resolve my account level issue.
Thank you very much! We pride ourselves on our customer support - glad to hear your issue was resolved quickly.
This app is awesome for peace of mind. Just install it and it works. When you need the backup, it's there.. Plain and simple.. Thanks
Just did my first rewind and it has already saved me time. Love this app, super easy to use and I can see this saving massive amounts of time moving forward. Thanks Rewind!
Dealing with Rewind has been a pleasure. We are in Australia and there is a time lag, BUT Kaleigh has been fantastic at responding promptly in sorting out any issues - Great Customer Service.
Thank you for the kind words, we're working toward 24/7 support coverage! Stay tuned :)
Nice app. Very easy to work with!
It was a great experience, Igor was very helpful through out the whole process. and now we can sleep at night with peace of mind of no matter what our store is protected.
Great customer service. Was having some trouble getting going with the service because my migration made their system believe my store was doing more orders than actual. Brittney got me squared away --all on a Sunday. Thanks so much.