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Really great support and so far all my data has been backed up. No need to use so far but I've got piece of mind that if I ever do I'm in good hands.
I worked with Aditya and he was extremely helpful and friendly. Rewind's support team is terrific and I would highly recommend.
Thank you for the kind words - we're lucky to have Aditya on our team, he is a gem!
Very slick and professional. Impressive but at $39 a month is far from cheap.
Update: - Had to uninstall Super slick and the dashboard is wonderful but for a medium size store to be charging $99 a month is madness
At that price it's worth my while writing my own version with the API.
Good app to have piece of mind for your Shopify store. A safety net for any possible issues that may occur.
Great app with great support. Requested to bundle up the plan since we have multiple stores, and they did not hesitate at all. Keep it up!
I don't have very many products and signed up for the free plan. I don't know how it's possible that they are now charging me $ 8-month fee as saying I have 5000+ records when I don't even have a hundred products. Slimy, sneaky people. Distrust very much! Oh, and they have a no refund policy!
Thanks for choosing Rewind to backup your store. We have a very flexible refund policy that will refund any charges to customers who aren't happy with our service.
In your case, you were being billed for the total number of items in your backup, not just the number of products. This would have been explained when you subscribed to Rewind.
We'd be happy to refund you the $8 fee - simply contact us at help@rewind.io or 1-855-5-REWIND and we'll refund you the full amount.
Must to have!! Great App!! Don't miss anything
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Does what is says on the tin. I am very happy with this app so far. Easy installation and setup. I hope to never have to use it but knowing I have it gives me a lot of peace of mind.
Easy to use, easy to install, personal care and support already after only being a Customer for 3 days. Makes me worry a lot less knowing i have this service ! Thank you Aditya Shah for answering all of my questions and helping me to understand how the back up works and restore's
Aditya is an All-Star, thanks for giving him a shout-out! We are very proud of our support and success teams :)
Great support, great app, great and easy implementation - all-in-all, just great!