Rewind Backups

My store has been using this app for over 2 years now and has proved vital when themes or products have gone wrong. Highly recommend!

-- UPDATE --
Just after posting my review, the customer support contacting me directly apologizing and explaining why they could not add metafields due to the limitation the Shopify API has and to my surprise they gladly offered me a deal to suit my needs.

They seem they want to listen to customers as I got an email from the product manager who wants to know my thoughts about the pricing.

I am now a happy customer and I can't thank enough Sarah and how helpful she has been! Best customer service I've seen in a while!

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Not used the backup yet but the app is nicely done. I rated 3 stars because of the greedy pricing, doesn't even includes metafields unless you pay $99/month, that should be included even for small business and pricing based on the number of products...

All those apps that make you pay per products make me want to use WordPress where plugins are the same price whether you have 10 or 10000 products...

I made a huge bulk editing mistake; my site's life was saved by Rewind. The experience was so far reaching that it would have taken an excessive amount of time to restore had it not been for this app. Would not be without it.

Multiple times now my Shopify store has had the strangest problems. Recently all the products in the store had their second product image disappear. Ive got more than 2000 products so scrambling to find the images and re-upload would have been hell. For some odd reason the other day I looked up this app and downloaded it. Used it twice ever since and its been nothing less than a godsend. Backups aren't a joke. This app takes it seriously. Highly recommended.

Awesome, awesome! Mike Potter's follow-up phone call after three weeks proves the professionalism and personal service Rewind is committed to providing. I'm so grateful they work with Shopify, love the weekly emailed reports, plus have a free account for beginners. Totally a YES! MUST DO!

Easy to use, simple and great customer service. Always nice to speak with a human real time and without delay! Their live chat team moved within 5 mins to support us and provided peace of mind when we had some important questions about the app. I'd recommend Logan and Rewind any day!

Best app. Definitely great to have in case anything ever goes wrong. Super seamless. Very good product.

Installed Rewind on two of our sites and can now sleep at night. Although I haven't had a reason (thankfully) to restore anything yet, I do see in the feature set that I can easily do so should I need to. (I did do a little test to make sure, hence the 5 stars). Support team is also very responsive and knowledgeable. Highly recommend if you need peace of mind.

Had a question on email notification and changing the email address. Annie took care of the change in minutes and we were done. Very efficient and effective.

great app.. saved me so much time and energy...there are a lot of buggy apps on this store. and Rewind fixed it all with a simple click ( reverting any changes made)..thanks guys.