Rewind Backups

The app is easy to use and is a great safety net as it backs up all of your information just in case something happens to the servers!!

Easy set up, weekly reports, great communication, scalable + peace of mind. What else can you ask for...

**UPDATE 2021 - I accidentally deleted a whole collection of products while doing some routine changes. After a moment of panic, I remembered that we had the Rewind App. All was restored shortly after. This should be the first app that any Shopify store installs. It does what it says, at a good price. The weekly report is great to see what is backed up. I have installed this on 2 stores.

Rewind is a life saver. Wish everyone not to have to use it anytime but once you have you are all set.

so much better than the free back up in shopify. easy to use, hopefully i will not need to use it, but if i do i will get back up and running as fast as possible.

Amazing app keeps me safe and not having to worry about the site crashing

Rewind Backups Support team is quick, efficient and effective. They kept on informing me until a solution was found. This is what I call "a perfect service".

Great app. Support has been wonderful, the dashboard is great. Thankfully have not needed to rewind anything...hope we never will. As we have been building out our security/backup regiment we are thrilled to be able to add Rewind to our arsenal of tools to prevent doomsday.

Think you don't need to backup your business if you’re using Shopify, think again.

Your website is built, hosted and maintained by the industry leader Shopify. They provide best in business eCommerce solutions for merchants. Let’s call this the foundation.

Everything built above the foundation is your business and responsibility. Products, Orders, Customers, Themes, Pages, Blogs and Collections.

We learned this the hard way. We had been using an app that was installed from the Shopify App store for approx. six months with no issues. The developers made an update to the app which changed some coding in our theme.liquid file basically shutting down our website for about 40 minutes until we could figure out what had happened. Fortunately, we were diligent about making back ups of our Theme file anytime an app was installed and or during our month end process. Take a look at your installed Apps and click the view details button. I bet you will be surprised what an app has access to and can modify.

The next thing that occurred in the last year was when we accidentally deleted a product collection containing approx. 75 sku’s. At first I thought, no big deal, I will just import the product_export file from Shopify that we had downloaded each month and we would be back up and running. Well, that was not the case. If you have ever tried to bulk import the product file with data into Shopify you know the challenge. If you have done any customization in your product description trying to get the Body (HTML) column to upload without any special characters is near impossible.

I also was under the misunderstanding that since we had uploaded our images to Shopify that if something happened we could just use the image source link contained in the product_export file to restore our images. We were wrong again! If you delete your product the hosted image is deleted immediately from Shopify.

After realizing that if something happened to our product file and if we only spent 5 minutes per sku fixing, it would take us 20 weeks working 40 hours per week restoring our product file to the original state. It is not a question of if but when you will need a backup and restore solution.

The app does exactly what it says it does and works well. We have tested by deleting group of products on purpose and then instantly rewinding them to their original state. The backup is automatic and occurs daily seamlessly. Set it and forget it until you need it.

For $1.30 or less per day how can you not have a back up and rewind solution for your business. Developers are great and very responsive!

I would recommend Rewind because it works great and very easy to use. But, not less importantly, I got excellent customer service from Shelby who as good as held my hand through some challenges I was facing and made sure I was getting the best service and value for money!