评论 (1,027)

整体评分
4.8
每个评分等级的数量
  • 94% 的评分是 5 星
  • 3% 的评分是 4 星
  • 1% 的评分是 3 星
  • 0% 的评分是 2 星
  • 2% 的评分是 1 星
2024年9月30日

I had an issue involving what I thought were some unauthorized changes to some of the listings on our store. After failing to find a solution that would help me in the app, I contacted the Rewind Backups support team and explained my situation. I wasn't sure exactly when or exactly what had been altered and I needed a complete snapshot of all the listings exported to me in a file from various dates. They informed me that they don't typically offer the service I needed, but understood my situation and would make an exception for me. This was on a SUNDAY! I cannot say enough about how absolutely amazing my experience has been working with this support team. I truly felt like they had my back 100%. They were quick to respond, very clear and concise in their emails, and free of the kind of up-sell nonsense I've become all too accustomed to when dealing with other support teams. Absolutely exceeded all expectations and I couldn't be happier!

Source 4 Industries
美国
4年多 人在使用应用
2024年9月21日

I was so grateful to know that this app that I kept paying for but not really knowing what I needed it for was there when I found out why I needed it. Thanks to Brittany, I restored my website before my major mess up and carried on with my day.

Totally Toronto Art Inc.
加拿大
接近2年 人在使用应用
2024年8月18日

Since we installed it, Rewind has become one of our most essential apps, and the support we’ve received where and when needed, recently from Brittney on the team, has been exceptional. We’re so happy with rewind, as our go-to backup and staging solution, we’ve taken out an annual subscription and highly recommend it.

DirDirect
英国
2年多 人在使用应用
2024年9月17日

Great support who actioned my requests quickly. App works well and is a must have for any store.

I Love a Hangar
澳大利亚
接近2年 人在使用应用
2024年8月1日

Great team and very supportive in terms of support. I had a challenge to change ownership of the app and they were very responsive and I got it solved in a day.

Amazing team behind the product and I would recommend it to anyone looking for a backup tool solution for their shopify stores.

TalentStore
马来西亚
12个月 人在使用应用
2024年7月15日

Fortunately we haven't needed it much but the handful of times it was super easy to go back and restore a few products. returned within a few minutes and we were back and running as if nothing had happened.

XCVI
美国
大约3年 人在使用应用
2024年8月16日

Support is always quick to respond and very helpful!

AirSpade Pneumatic Soil Excavation Tools
美国
大约6年 人在使用应用
2024年7月14日

Great support from Brittney and the team at Rewind regarding our account setup. Thank you

Ever Vessel
澳大利亚
3年多 人在使用应用
2024年10月9日

Returned within a few minutes and we were back and running as if nothing had happened.Straightforward integration and great support.

MhimdI Treise
德国
3天 人在使用应用
2024年8月29日

Straightforward integration and great support. I wanted to download a copy of my backup files and the support team helped me straight away.

Sugarberry Shimmy
澳大利亚
3天 人在使用应用