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The support team is awesome, very patient back and forth with me being the weak link in the chain. The rewind backups product rocks!
Great app! Does the job. Giving me peace of mind. Highly recommend this app for anyone looking to backup their Shopify site
I wanted an app that would backup my shopify store and this app is it. I mistakenly deleted my store's collection and I was frantic. Then I remembered that I had the Rewind app (THANK GOODNESS). I wasn't able to get it back at first (it was an error on my end of course) so I contacted customer support and Annie Kitiwano got back to me along with the help of the developers and I was able to retrieve what was lost. I can't Thank you guys enough. Anyone reading this please please get this app and worry no more.
Thanks for taking the time to write a review, I'm glad to hear we were able to help out! Annie is definitely a rockstar :)
I was helped perfectly within 15 minutes by Alyssa Chaves Customer Care Advocate. This is how every customer service should be.
Greeting
Chaplin Shoes
Happily using this app for 5 Shopify stores. Shout out to Logan from customer support, wonderful experience working with them!
Great App and Great Support. Thank you for making such a great app
Great customer service
Excellente application pour avoir un back up de son site. Installation facile et rapports réguliers, je fais confiance.
Rewind is extremely easy to setup and use, they're support staff is incredibly quick to help when needed and go the extra mile to make sure that they have all of the necessary information from you to ensure proper business continuity.
So easy to use and provides great piece of mind! I would highly recommend it to everyone.