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Multiple times now my Shopify store has had the strangest problems. Recently all the products in the store had their second product image disappear. Ive got more than 2000 products so scrambling to find the images and re-upload would have been hell. For some odd reason the other day I looked up this app and downloaded it. Used it twice ever since and its been nothing less than a godsend. Backups aren't a joke. This app takes it seriously. Highly recommended.
"Backups aren't a joke." – you're speaking our language!
Easy to use, simple and great customer service. Always nice to speak with a human real time and without delay! Their live chat team moved within 5 mins to support us and provided peace of mind when we had some important questions about the app. I'd recommend Logan and Rewind any day!
Installed Rewind on two of our sites and can now sleep at night. Although I haven't had a reason (thankfully) to restore anything yet, I do see in the feature set that I can easily do so should I need to. (I did do a little test to make sure, hence the 5 stars). Support team is also very responsive and knowledgeable. Highly recommend if you need peace of mind.
The app is easy to use and is a great safety net as it backs up all of your information just in case something happens to the servers!!
Thanks for taking the time to write such a nice review!
**UPDATE 2021 - I accidentally deleted a whole collection of products while doing some routine changes. After a moment of panic, I remembered that we had the Rewind App. All was restored shortly after. This should be the first app that any Shopify store installs. It does what it says, at a good price. The weekly report is great to see what is backed up. I have installed this on 2 stores.
Well said! We're proud to have your back - thank you for writing a review.
Rewind is a life saver. Wish everyone not to have to use it anytime but once you have you are all set.
so much better than the free back up in shopify. easy to use, hopefully i will not need to use it, but if i do i will get back up and running as fast as possible.
Rewind Backups Support team is quick, efficient and effective. They kept on informing me until a solution was found. This is what I call "a perfect service".
I would recommend Rewind because it works great and very easy to use. But, not less importantly, I got excellent customer service from Shelby who as good as held my hand through some challenges I was facing and made sure I was getting the best service and value for money!
There are plenty of reasons to like this app. 1. Backing up is a seamless and easy experience.
2. Having your store properly backed up grants a sense of security and puts your mind at ease when making edits or changes.
3. Customer service is very helpful and polite in their service.