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I have been using it for about 3 weeks now. Great app. Very easy installment. Hopefully I'll never need one of the backups. It is great to have as a piece of mind considering the endless hours of work going into the online store. Don't want to see it ever lost by something out of my control.
It's so comforting to know that I won't lose anything in my store in the event something unforeseen happens. The Developer is very responsive and the App was super easy to download!
Fantastic app. We have recently migrated from Magento EE to Shopify Plus and the installation process of apps Shopify is so much easier, couple that with this incredible backup/restore system and we are thrilled. Rewind allows me to sleep at night!
So far this is a great app it does exactly what it says it does. Couldn't be happier since it would a burden to rebuild my store and products. Thanks for the great product.
The restores don't work. I have had 1 major and 1 minor restore, and both failed. You can't get any answers quickly, and my issues never get resolved. I was never able to recover the deleted information in a restore.
Hi there,
We are sorry to hear your restores did not work as you expected. We have been following the progress on your current ticket and are happy to say that both our Support and Development teams worked quickly and have gotten to the bottom of it! It looks like the Restore worked how it was meant to, but there appears to have been some confusion around Rewind functionality, and how the items originally appeared at the time(s) you chose to restore back to.
Please be assured that we will always work with you to restore your data as quickly as we can and as accurately as we can.
We kindly ask that you respond to our email or get in touch with our team at help@rewind.com as we would love to keep discussing this with you!
Great app at a great price. I love knowing that things are backed up automatically in the background. Hopefully I'll never need it but it's good to know my data is safe.
One click for peace of mind - it couldn't be simpler + it works!
I was looking for an app to provide a backup of my store and Rewind offered everything we needed in a very easy way to install and utilize. The customer service is excellent and really quick to reply to any questions.
There is a competitor (I forget the name) that looks almost the same feature for feature. I tried them first only because they offer one extra feature: backup to Google Drive.
However, their system didn't work at all. It just simply never successfully completed a backup.
So I switched to Rewind and it is pretty amazing. Everything just works, but I got a few things I didn't expect. Like you get a weekly report of how many changes you made on your site.
And it's super easy to navigate and find old versions. I haven't had to restore anything yet, but it looks like it would be easy. And Mike from Rewind tells me they have saving to Google Drive on their roadmap for 2017.
I wish the $5/month plan were a little more generous because we're just over the limit, but all in all, it's a great app and there was clearly a lot of work that went into this, so they deserve their paycheck!
Installation was easy and I appreciate not having to worry about backing up our 2,000+ products. Worth every $.