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One word to describe this app: AMAZING.
Think of it as an insurance policy, you hope you will never need it but, if something happens you will flawlessly be able to "rewind" to the day before the data loss happened. We installed this app after losing around 1500+ professionally taken photos (caused by a mysterious Shopify glitch during a price change upload). Needless to say that replacing the photos one item at the time cost us several $K.
Our advice: DONT THINK, GET IT AND FORGET ABOUT IT!
Laguiole-Imports.com
I use the app to back up our online store. So far, so good! Haven't had any issues. We originally began using the app on another platform but have since migrated to another. I reached out to customer service to see about transferring the app to our new platform. Working with Logan Jones was wonderful! He helped me figure out how to get the app up and running on our new platform in a timely manner and even helped me cancel the app on our previous platform. He was professional, responsive, and knowledgeable.
Logan is definitely a rock star! We're so glad to hear that Rewind was able to protect your store across platforms. Welcome to Shopify and thanks for leaving us a review, we really appreciate it.
We are still in the early stages of using the Rewind App, so I cannot yet give a review for the app, but I can give a review for their excellent customer support and Brittney was extremely helpful. It was easy to get yourself started with Rewind. In a few months’ time I will be more than happy to give the Rewind Backups app a review.
Good app, it's nice to have confidence that in case of a catastrophe there is a way to revert back to older versions of your store.
Great App. Very easy to use!! Highly recommended
Great easy to use app. Since we have multiple people working on our site at any stage, this has given us peace of mind if anything goes wrong
Really great support and so far all my data has been backed up. No need to use so far but I've got piece of mind that if I ever do I'm in good hands.
I worked with Aditya and he was extremely helpful and friendly. Rewind's support team is terrific and I would highly recommend.
Thank you for the kind words - we're lucky to have Aditya on our team, he is a gem!
Rewind helps me stay confident when I add freelance developers to work on my site. Super easy to use.
Such a great app that will save you in a pinch when you need to restore critical elements, and the price is incredibly cheap for the powerful service. A+.