评论 (1,035)

整体评分
4.8
每个评分等级的数量
  • 94% 的评分是 5 星
  • 3% 的评分是 4 星
  • 1% 的评分是 3 星
  • 0% 的评分是 2 星
  • 2% 的评分是 1 星
2016年11月21日

Easy to use app - set and forget. Get a great weekly summary of what has been backed up. Have not had to restore anything yet but if it is like the setup then it should be seamless.

Chillibom
澳大利亚
大约8年 人在使用应用
编辑时间:2019年8月5日

Fortunately haven't had to use it to reinstate my store but great to have the peace of mind, and weekly reports showing me what has been backed up.

Sunday's Child the Label
澳大利亚
3年多 人在使用应用
2019年1月2日

Yes their office was closed for the holiday and reopened today. They sent an email this morning and I responded back. I hope they will help me secure and organize my files and remove all older versions of my website from my online store files. Other then that the Backups are consistent.

Ashay by the Bay
美国
3年多 人在使用应用
2020年7月15日

They were super responsive and got back to me on a Friday night. very helpful service and follow up.

Digby Paints
加拿大
2年多 人在使用应用
Rewind已回复 2020年7月22日

We offer support 7-days per week and hope to be 24/7 in the not-too-distant future! Thank you for the review :)

编辑时间:2020年10月30日

The people behind this app really care about their customers. I had a situation where I was very unhappy and they turned it around and found a solution for our site that was reasonable. The app has some issues in that it back ups your backups and even backs up things after you delete them from your site, but if your not paying for the amount of the data, it doesn't matter and you may be in a situation where you need to restore something you deleted... so we changed our review from 1 star to 4 stars because of the customer service.

GroupSpice.com
美国
大约2年 人在使用应用
Rewind已回复 2020年10月15日

GroupSpice,

My name is Maura and I work at Rewind. I think I can help you!

Long story short, you're on an old Rewind plan. We used to charge overages based on total items backed up. We've stopped doing that because we learned from our customers that it was not ideal. Now we only charge overages when a customer exceeds allowed orders. We've also adjusted our order thresholds so that overage charges are rare.

GroupSpice, Please keep an eye on your inbox as I'll be reaching out shortly to connect. I am certain I now have a better-fit Rewind plan to offer you. We can also discuss what Rewind can and cannot back up.

For anyone reading along, I'd like to be clear that the plan GroupSpice has described is no longer offered by Rewind. You will not have the same experience!

Maura

maura@rewind.io

2017年3月22日

Haven't had to use Rewind software yet so I left out one star until I actually need to restore from a backup. Other than that very pleased so far.

Baja Bobs
美国
大约2年 人在使用应用
2018年3月23日

Good to know there is always a backup.

Bay Area Fair Trade
美国
大约2年 人在使用应用
2017年2月23日

I am quite happy with my rewind program. I can check to see how my site is doing!

Artisanscorner1
加拿大
1年多 人在使用应用
2017年6月6日

Haven't had to restore anything yet but I receive weekly reports from Rewind with a backup summary which is great. Submitted a query and received reply back same day. So far so good.

Dozze
澳大利亚
12个月 人在使用应用
2019年3月13日

I am using Rewind to help me with the Backups of my store. Rather than downloading files from Shopify. I wish they had an option on how often you wanted it to run.

FaeLight Market
美国
12个月 人在使用应用