Rewind Backups

I haven't used it yet but I'm confident it will work fine and it's at a fabulous price.

Customer Service is great and so helpful.

It is a useful app but very pricy.

A very good shopify backup service for all objects: products, customers, metafields etc. Peace of mind. Good UI to review the data in different versions of a product. the ability to restore individual products and versions which is a lot of control. Easy to set up. Sales person met with us to run through features. Looking forward to using the monitoring, but we have not yet. Great feature package. We are on the plan that has Staging and monitoring, above base level. Customer service was responsive and very helpful, with one misunderstanding which we sorted out, and a problem with not operating in Australian time zone for business hours. I think premium gives you 24h.

minus one star for - confusing documentation and process for backing up and restoring product metafields. This might seem like an edge case, but it was the first thing we wanted to restore, and we found it was hard. It was also the ingredients data for our products, so important. It needs to be restored manually, there is no way to see what Rewind have before you restore it to production. You can't restore versions with the Staging feature. The product restore UI is missing a few fields which may be important when deciding. Compared with other shopify apps that do import/export, Rewind is a bit of a black box, you can't see the data they have. obviously other apps are much harder to use.

We are still in the early stages of us this app, thus far it is working correctly.

Hard to say if the app is amazing or not, until you have to use the backup to restore your data. Thankfully we haven't. I do feel more secure knowing there is a backup though. It took easily 100 hours to input the data into our store, and the thought of losing it is scary.

So, how do you review an app that you think is working, but won't know until you need it?

the report is good, the backup is good.

Good app, it's nice to have confidence that in case of a catastrophe there is a way to revert back to older versions of your store.

Good app to have piece of mind for your Shopify store. A safety net for any possible issues that may occur.

Why Shopify does NOT include a back-up for everything I will never understand, but Rewind helps with that peace of mind! Working for months on the new site and then having a set back made this app a must have for us. Thanks! www.carterandholmes.com