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Amazing app keeps me safe and not having to worry about the site crashing
Rewind Backups Support team is quick, efficient and effective. They kept on informing me until a solution was found. This is what I call "a perfect service".
Great app. Support has been wonderful, the dashboard is great. Thankfully have not needed to rewind anything...hope we never will. As we have been building out our security/backup regiment we are thrilled to be able to add Rewind to our arsenal of tools to prevent doomsday.
Think you don't need to backup your business if you’re using Shopify, think again.
Your website is built, hosted and maintained by the industry leader Shopify. They provide best in business eCommerce solutions for merchants. Let’s call this the foundation.
Everything built above the foundation is your business and responsibility. Products, Orders, Customers, Themes, Pages, Blogs and Collections.
We learned this the hard way. We had been using an app that was installed from the Shopify App store for approx. six months with no issues. The developers made an update to the app which changed some coding in our theme.liquid file basically shutting down our website for about 40 minutes until we could figure out what had happened. Fortunately, we were diligent about making back ups of our Theme file anytime an app was installed and or during our month end process. Take a look at your installed Apps and click the view details button. I bet you will be surprised what an app has access to and can modify.
The next thing that occurred in the last year was when we accidentally deleted a product collection containing approx. 75 sku’s. At first I thought, no big deal, I will just import the product_export file from Shopify that we had downloaded each month and we would be back up and running. Well, that was not the case. If you have ever tried to bulk import the product file with data into Shopify you know the challenge. If you have done any customization in your product description trying to get the Body (HTML) column to upload without any special characters is near impossible.
I also was under the misunderstanding that since we had uploaded our images to Shopify that if something happened we could just use the image source link contained in the product_export file to restore our images. We were wrong again! If you delete your product the hosted image is deleted immediately from Shopify.
After realizing that if something happened to our product file and if we only spent 5 minutes per sku fixing, it would take us 20 weeks working 40 hours per week restoring our product file to the original state. It is not a question of if but when you will need a backup and restore solution.
The app does exactly what it says it does and works well. We have tested by deleting group of products on purpose and then instantly rewinding them to their original state. The backup is automatic and occurs daily seamlessly. Set it and forget it until you need it.
For $1.30 or less per day how can you not have a back up and rewind solution for your business. Developers are great and very responsive!
I would recommend Rewind because it works great and very easy to use. But, not less importantly, I got excellent customer service from Shelby who as good as held my hand through some challenges I was facing and made sure I was getting the best service and value for money!
Rewind is not only essential to any shopify store, but it's so nice that it's free. As a small business owner, I appreciate that.
This app gives me "peace of mind" knowing that my website, wrbstore, and products are protected from accidental deletion!
Again, luckily we didn't yet needed Rewind to restore anything, but it's so important to know they are there, supporting us for free and helping all us small entrepreneurs :) Thank you! Installation was smooth and everything looks great!
There are plenty of reasons to like this app. 1. Backing up is a seamless and easy experience.
2. Having your store properly backed up grants a sense of security and puts your mind at ease when making edits or changes.
3. Customer service is very helpful and polite in their service.
We went for the Paid version an essential app - sleep safe :)
Regards,
Shalin Pinto
Omni GENEius
"Something brewing innovatively while making Joy for all" A unique nine product Launch for a solid cause. Board Games, Toys, Creative Apps, something for all.
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A must have app period. better safe than sorry. Backup is key to a DR policy
Shopify needs to permit Rewind to backup Gift Cards though.
Rewind.io team provides quick response on any queries - looking at more value for money here.
Merry Christmas Rewind Team!