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Rewind was installed about a year ago. Weekly summaries are delivered as promised in the sales cycle. Never had to restore anything, knock on wood. One weekly report had 'wild' numbers in the summary. Back to normal the following weekend. Support answer was 'we do not know' why the anamoly on one weekly summary. Would recommend for your peace of mind.
Great service & support. I highly recommend Rewind to manage store backups, and their customer service team is fantastic!
Seamless to set up and automatically takes care of my backing up - doesn't get much easier than that
Well said! Thank you very much 😄
No brainer essential for Shopify, zero setup and peace of mind. Awesome
I was looking for a way to back up my store as I am moving to Shopify after hearing of the price increase and all the downtime in the last month with Big Commerce. I saw that Rewind would give me the piece of mind that when my website migrated to Shopify I would have a back up if anything went wrong. I will continue to use Rewind on Shopify. Customer Service is also responsive and helpful.
Thank you for writing a review, we're so glad to have you on board! Welcome to Shopify :)
After an app that erased the entire store, and having lost the entire Christmas campaign, I installed the app that should have done it first of all
I do not wish anyone the frustration, helplessness I felt, I even had health problems.
Now I am calm with Rewind and again working hard to open the store as soon as possible.
Greetings and Happy Sales!
All Shopify stores need this app. It's like insurance for an online store. Their support is great too.
We've used Rewind for quite some time and it's not the app we have to use often but when we do it's absolutely essential that we have it. It gives us piece of mind that we have a backup, and their support is outstanding. Example being when they reached out to us because we were actually overpaying for their subscription, and advised us to change the plan we were on. Would definitely recommend them.
Thanks for the kind words, we really appreciate them!
Great app and support - love the peace of mind it gives us: knowing that our date and store is safe in case of an accident.
We're proud of our support team and to be protecting your store! Thank you for choosing Rewind.
Needed support for a new install this morning. As always, Annie offers the best support in the business! Rewind Backup lets me sleep at night knowing everything is safe. We now use it on two sites and have never experienced a problem. Thank you very much Annie!