Rewind was recommended to me by my agency because if you didn't know backing up the data in your store is a merchant's responsibility. Still, I did my own research because the privacy and security of my store and customer data are critical to my business. Rewind is the only certified backup app and the only one I trust to store it securely. Their 7-day customer support team is another big plus as let's face it, data loss is never going to happen at a convenient time!
App is decent. But the customer service is awesome!! They help you 24/7 and give you the best support possible! Especially Logan and Noah are doing a great job!
We are very happy to find this app. This gave us assurance that all of our hard work in building our gingersnaps.com.ph will be secured and protected.
We're glad you found us!
Mia & James
I was recomended this app and evernthough i havent had to use it yet. It is a must for all stores regardless of the business, you just never know when something could go wrong!
Well said - thank you!
Been using the app for a few months and have found it really useful. I've used it to restore my theme when I accidentally installed another app the broke it. And I've used it a few times to restore products. works well.
So glad that we were able to help recover your theme after another App broke it – this is something that happens way more than most store owners would think. We see it all the time!
AWESOME! Yes, it happened, something I moved on the code (?) destroyed like half my descriptions, thanks to Rewind I was able to recover the lost work in just a few clicks!!!!! For a very reasonable price, it is a lot of peace of mind!
Great to hear we were already able to help you out!
So far, so good! I didn't find the plan I wanted right away, so I contacted support. The rep was very helpful and made my plan available right away with some excellent advice about our growing business and how the plans work. She also gave me a great tip about another of their apps I plan to get!
Happy to hear that our support team was able to help you out - we think we've got the best in the biz! Thanks for reaching out about a specific plan, Shopify doesn't always make it easy for us to present the right plans.
We installed Rewind backups as suggested by our Dev. App is great and does the job silently in the background and such a peace of mind to have backups going on 365 days! You can track back any changes made in the backend from products to themes.
Thank you for taking the time to write this review, we really appreciate your trust 🙌
We've been using Rewind Backups for years and it gives us the peace of mind of knowing that almost everything in our store is backed up automatically.
Great to hear you're enjoying that Rewind peace of mind!
Love this app. Makes backing up super easy. With over 400 products, this is very important to us. Thanks Rewind :)
Love this review! Thank you for trusting Rewind, we've got your back 💪