Reviews (1,033)

Overall rating
4.8
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its robust backup capabilities, emphasizing its automatic feature that secures critical data like products, themes, and customer information. They appreciate the quick restoration options that minimize downtime, enhancing business continuity. The app is noted for its user-friendly operation and seamless background functionality, allowing merchants to focus on core activities. Support is frequently praised for responsiveness and effectiveness, often providing help outside standard business hours. Merchants view it as a worthwhile investment for risk mitigation and peace of mind.

October 18, 2017

So far we thankfully haven't had any accidents and had to use a restore in the live environment but I have tested a few test restores and it seems to work as described. the weekly update that highlights the changes is very helpful to keep on top of changes happening. At 299.00 per month it is the most expensive app we have installed but the peace of mind is worth it when you have as much custom content and metafields as we do. The development and support is very active and new features are being pushed out regularly.

Ruffwear
United States
Almost 2 years using the app
July 19, 2018

Coincidentally I had my first stuff-up a few days after installing it and the restore process was so easy and seamless. Love this app.

Pin2win
Australia
Almost 2 years using the app
June 20, 2017

It has been very easy to install and setup the app. It does not reduce the speed of the website whatsoever. It is a bit hard to tell about how it goes with the backups since we did not need to use it so far but it is comforting to know that our data are stored somewhere we can access anytime to avoid important losses.

Hunting Bow
Canada
Almost 2 years using the app
June 28, 2017

Fantastic app. We have recently migrated from Magento EE to Shopify Plus and the installation process of apps Shopify is so much easier, couple that with this incredible backup/restore system and we are thrilled. Rewind allows me to sleep at night!

Ima Usa
United States
Almost 2 years using the app
Edited September 11, 2018

As a beginner to ecommerce this app has seriously put my mind at ease. Knowing that all my efforts and work in my store will be there in the morning or if they are not they will back by a push of a button is more then enough reasons to install this app. What are you waiting for its free.

Trendorium
United States
Almost 2 years using the app
Edited November 3, 2019

Now I'm happy! I just accidentally deleted a product that I spent over an hour posting. I went right to Rewind and restored that one product. It allowed me to restore just that file and not everything for that date which would have overwritten the other work I had done. This is one fine backup app. Thank you!

World of Great Things
United States
Almost 2 years using the app
August 20, 2021

App is decent. But the customer service is awesome!! They help you 24/7 and give you the best support possible! Especially Logan and Noah are doing a great job!

LumoLamp
Austria
Almost 2 years using the app
March 25, 2020

Excellent App. Does exactly what you need. And Annie from customer service was great and competent. Thank you again for the great service and client help.

MAVA JEWELRY
Canada
Almost 2 years using the app
Rewind replied March 27, 2020

Annie is a star! Thank you very much.

December 25, 2016

The Rewind backup for Shopify is a great tool for securing our data. We put a lot of work into the content and offerings at overjupiter.com, and it's great that Rewind provides an affordable, automated way to make sure we don't lose it. Their team of developers is awesome and give wonderful customer support.

Over Jupiter
United States
Almost 2 years using the app
July 21, 2018

Very good application it' s automatic +++++

Happy Good Deal
France
Almost 2 years using the app