Rewind Backups , 1,005 reviews

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its comprehensive backup services, praising its easy setup, automatic operation, and user-friendly interface. The responsive customer service and regular backup summary emails are particularly appreciated. Features like data restoration from potential disasters are also highlighted. Despite its wide range of features, some merchants have yet to utilize its staging and monitoring capabilities. The app offers various plans, including a free one for small stores, and plans to integrate with Monday.com.

June 28, 2023

The Rewind app was relatively easy to set up and is constantly working in the background. The support is very fast and helpful. Thanks!

paleo movement
Germany
Over 1 year using the app
Edited July 10, 2023

Had a small problem choosing my subscription, got in touch with their Live Support and Noah J promptly solved it. Kind and fast support team!

Britney was also very kind and helped us solve a problem we had with our previous store. All in all, great support team!

Lily Blanche
United Kingdom
26 days using the app
July 19, 2023

The Rewind team's customer service is truly outstanding, and their Protection Suite, comprising four cutting-edge apps, is a leading solution for Shopify back-ups, stageing, monitoring shop flows, and alerts. These apps have become vital components of our TechStack, providing unparalleled security and peace of mind. I wholeheartedly recommend Protection Suite to all shop owners seeking top-notch protection for their Shopify stores.

AG Jeans
United States
2 months using the app
August 31, 2023

Really great support and so far all my data has been backed up. No need to use so far but I've got piece of mind that if I ever do I'm in good hands.

FilterFinder
United Kingdom
6 days using the app
August 29, 2023

Great app with great support. Requested to bundle up the plan since we have multiple stores, and they did not hesitate at all. Keep it up!

myFirst Thai
Thailand
5 days using the app
May 29, 2023

Great customer service. Was having some trouble getting going with the service because my migration made their system believe my store was doing more orders than actual. Brittney got me squared away --all on a Sunday. Thanks so much.

Broadway Limited Imports
United States
1 day using the app
July 13, 2023

Good app for backups, "set it and forget it" functionality. Helpful team and easy dashboard to use!

shop.telfar
United States
About 1 year using the app
June 5, 2023

The Rewind Support team is very effective. I would really suggest you to use this app for your Shopify Store.

New Season Naturally Yours
Canada
About 1 month using the app
May 25, 2023

Great customer service

MOTAT Shop
New Zealand
Over 1 year using the app
June 6, 2023

Very good service! the delay of answer to my email is very good. the team is nice.

Thank a lot.

Nv.

ND Premium Design
Canada
4 days using the app