Rewind Backups , 1,007 reviews

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its comprehensive backup services, praising its easy setup, automatic operation, and user-friendly interface. The responsive customer service and regular backup summary emails are particularly appreciated. Features like data restoration from potential disasters are also highlighted. Despite its wide range of features, some merchants have yet to utilize its staging and monitoring capabilities. The app offers various plans, including a free one for small stores, and plans to integrate with Monday.com.

June 9, 2017

Cannot recommend Mike and his team at Rewind highly enough. Having invested time and money building The Fine Wooden Article Companies Shopify site, and once realising that its copy, images and content was not backed up I approached Shopify for advice. Rewind was quickly suggested. A couple of email exchanges with Mike were had and Mike took it from there. Installing the App and running tests to ensure all was in order.
Really pleased with the experience and from our point of view, a good value for money level of insurance should anything go wrong with the site.
That said one area which still remains of a little concern, is the backing up of our sites settings and navigation buttons. I raised this with Mike and am assured that he and his team are working on this area of the service and once a solution has been developed and tested will be implemented automatically, included in the subscription fee.
So I look forwards very much to receiving notification when this has happened in the near future.

If some peace of mind is desired with respects your Shopify site and its files, then Mike and Rewind are your team.

Regards Pete.

The Fine Wooden Article Company
United Kingdom
25 days using the app
September 10, 2018

It does what it promises with a simple set-up. The pricing is very reasonable considering the angst of potentially losing your work. Support has also been responsive.

Froth Monsters
Australia
25 days using the app
August 27, 2017

In this day and age was paranoid about losing chunks of my website whether maliciously or by accident and wanted peace of mind. Glad to say have not had to use Rewind but have given five stars as easy to install and communication has been good so should I need to use Rewind am confident the team will help me out should I have any issues I can't figure out myself
www.hammockbarn.co.uk

Hammock Barn
United Kingdom
25 days using the app
May 13, 2017

Very pleased. This app gives me peace of mind when I'm contemplating working on the code.

Safariworks Taxidermy Sales
United States
25 days using the app
August 4, 2017

so far so good, very good comms

Technologyoutlet
United Kingdom
25 days using the app
January 20, 2017

Great app, I was terrified of the possibility of the products or page code being corrupted. This helps me to sleep at night.

Pilot Brewing Supply
United States
25 days using the app
March 8, 2021

I installed this app a few days ago and it is such an excellent app.I had lost some products o my store and could restore them all with a click of a button.

Pistom
Angola
25 days using the app
July 10, 2017

It all seems to be working well for us so far! Hopefully, we never have to use the backup, but it is good peace fo mind to know it is there!

Australian Kunzea
Australia
25 days using the app
October 17, 2017

I have not had to use it but it gives me piece of mind, especially when I have others working on the site. Thanks!

Playing Card Decks
United States
25 days using the app
July 27, 2020

This does a nice job of backing up daily and sending weekly reminders that everything is backed up. Having gone through the painful experience of losing a website that wasn't properly backed up, this provides good peace of mind.

Box Save
United States
24 days using the app
Rewind replied August 13, 2020

We're proud to provide that peace of mind!