Rewind Backups , 1,005 reviews

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its comprehensive backup services, praising its easy setup, automatic operation, and user-friendly interface. The responsive customer service and regular backup summary emails are particularly appreciated. Features like data restoration from potential disasters are also highlighted. Despite its wide range of features, some merchants have yet to utilize its staging and monitoring capabilities. The app offers various plans, including a free one for small stores, and plans to integrate with Monday.com.

September 16, 2018

Be aware of this app. I have subscribed with the Growth plan $5/month for a while. However it didn't notify me and just silently increased the fee to $49. Check your apps constantly to avoid extra changes.

BetterChoice
Taiwan
About 1 year using the app
Rewind replied July 29, 2019

Thanks for your review of Rewind. We do ask that customers be on the right plan for stores of their size, however it's not possible for us to silently increase the fee to $49 / month - all charges for Rewind have to be approved as they go through your Shopify invoice.

In addition to this, we have a simple and fair refund policy - if you're not happy with the service, just email us and we'll refund your monthly charge. We're focused on making a great service that people love - if that's not the case for you please let us know.

June 21, 2017

I haven't used it yet but I'm confident it will work fine and it's at a fabulous price.

Vfm Uneq 1
United States
10 months using the app
February 15, 2021

Rewind has a great support! Especially I'd like to thank Aditya form the Rewind Support Team for very detailed, clear and prompt answers to all my questions.

Villa Cotton
United States
11 days using the app
November 30, 2016

It is a useful app but very pricy.

Thrive Teak Wood Central
United States
9 months using the app
November 18, 2016

Instructions for use are not easy to find.

Hornguys
United States
9 months using the app
Rewind replied July 29, 2019

Thanks for the review. Although it was posted in 2016, we thought we'd let new customers know that we've completely changed the app. It's much easier to use, and really doesn't require any instructions at all. If anyone needs help, you can find it at https://help.rewind.io or by emailing help@rewind.io.

October 29, 2018

good app does what it says. I now have it on both shops and it works fine. a must for shopify to stop mistakes

gretnagreenrings
United Kingdom
9 days using the app
March 14, 2016

I installed this app to protect against mistakes by myself or my developer. It's definitely worth it to protect your hard work!

Activist Skincare
United States
9 days using the app
November 5, 2018

Rewind Backup works great! I have peace of mind knowing I have a backup in case something goes wrong.

Hannah G
United States
8 days using the app
March 31, 2017

We installed this the first day we moved to Shopify. Even though we never had to recover data in 10 years of online business it is nice to know we are protected just in case.

Gsistore
United States
8 days using the app
April 16, 2017

We are still in the early stages of us this app, thus far it is working correctly.

Sdgpos2015
United States
7 months using the app