Reviews (611)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants value this app for secure, automatic daily backups, allowing them to focus on growth without data loss worries. It supports restoring specific elements or entire stores, covering products, orders, customers, and themes. Seamless integration and ease of use are highlighted, with the support team praised for responsiveness and effectiveness. Customer service is consistently described as kind and proactive, providing clear guidance and efficient issue resolution.
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Their customer support team is very easy to get a hold of and helped answer some questions we had before installing this app. So far we find the interface very intuitive and easy to use. Another stress off our minds. Now let's hope we never have to use it, haha.
We take pride in our support team, thank you for the kind words!
We are excited about Rewind. The app runs very quickly and, above all, reliably! That is exactly what makes a good backup solution!
We pride ourselves on this! Thank you for the review.
Would recommend. Rewind offers an incredibly simple onboarding process to get you up and running in no time. Alex has been great to walk us through everything we needed to know and can now have peace of mind we'll have our data safe and recoverable. Can rest easy knowing this powerful tool is running in the background and there for us when we may need it most.
Thank you infinitly! I'm so grateful for taking your time for explaining to me how this application works!
No problem, thank you for your review :)
If your shop has taken you "years" to perfect with all the data it holds, and the fact that Shopify witholds responsibilitiy for any and all data on their systems , this app is a must. We've had it for a year or so and just every now and then you need its abilities. As they say "backup","backup","backup" and this system lets me sleep well at night. We currently have this app on 3 different stores that we own and i'd be lost without the peace of mind.
Thank you for trusting Rewind to protect multiple stores! Nothing beats a good sleep, we're happy to hear we've helped out with that.
Been using the app for a few months and have found it really useful. I've used it to restore my theme when I accidentally installed another app the broke it. And I've used it a few times to restore products. works well.
So glad that we were able to help recover your theme after another App broke it – this is something that happens way more than most store owners would think. We see it all the time!
I used this app to back our entire Shopify site after is was recommended to us. Super easy to install with an easy 1/2 hour zoom call - super efficient. Should have done it a lot sooner...
An excellent app that ensures some peace of mind while also providing a phenomenal customer service experience
Effortless to install and setup. Fortunately haven't needed it yet! Had a small billing issue I contacted support and got nearly instant resolution.
Love it. Set and forget - knowing you can go back and undo mistakes is a great relief
