Rewind Backups

Installed 3 years ago as a way to make sure I sleep at night but never had a need for it, and personally was slightly questioning the monthly cost. Yesterday we had an issue with an app uninstalling badly from our store resulting in us losing some functionality. An initial restore got most things sorted, reached out to the team and within 2 hours a full restore of other parts was done by the team and everything is up and running again.

We are very pleased with the level of care we received from the app regarding the restoration of our product metafields. Stephan and Ahmad are a credit to your company and were very quick to reply to all questions and queries which put our mind at rest.

Will definitely be recommending this app to other developers and stores we work closely with.

I have had Rewind installed since 2020 and I've never had a reason to use it until recently when there was an issue with deleted items in our store. The restore process was so smooth and easy, and the customer support was top-notch — responsive, and patient with all my questions. Stephan, in particular, was outstanding and helped me get set up with another feature of our plan that I had not been using before. Highly recommend this app!

I've been using them for years, but never needed to do a back up until last week. It was a very specific backup that I couldn't do myself, but customer support helped after two or three emails.

Initially, we were concerned about unexpected charges, but after reaching out, the team was incredibly transparent and quick to clarify everything. They provided excellent customer service and handled the situation fairly. Really appreciate their responsiveness and willingness to resolve things smoothly. A top-notch service!