Bad Customer , 9 recensioner

Helhetsomdöme
2
Antal per omdömesnivå
  • 44 % av omdömena har 5 stjärnor
  • 0 % av omdömena har 4 stjärnor
  • 0 % av omdömena har 3 stjärnor
  • 11 % av omdömena har 2 stjärnor
  • 44 % av omdömena har 1 stjärnor
7 april 2021

Definitely a clever approach to fraud detection. Great app! Our Shopify store syncs with our warehouse automatically, so even if we did notice something that seemed suspicious, the warehouse had usually already packed and shipped it. We were able to configure our 3PL to ignore orders with the bc_warning tag so they didn't automatically ship and can just remove the tag if we want to take the risk and ship it anyway.

Kickerball
USA
3 månader användning av appen
26 maj 2021

I like that this app monitors for problem customers from multiple databases at the time the order is placed. By adding to my own blocked list, this app helps me keep track of customers I don't want to sell to (Multiple returns, too much drama, one-star review because of the post office, etc). The blocked list just reminds you. You can still process the order if you choose to. Excellent app with excellent support. Highly recommended.

My Righteous Apparel
USA
11 dagar användning av appen
23 mars 2021

Does what it says. Sneaky customer had a new email and billing address but the same ship-to address and was trying to rip us off again. This app caught it and tagged the order.

SideShaper
USA
4 dagar användning av appen
Redigerat 29 mars 2021

Great, simple app. Installed it a few days ago and has already saved me from fraudulent customers. Recommended :)

HIDDEN CULT
Sverige
2 dagar användning av appen