Bad Customer

Bad Customer

価格:無料
評価 (3.4)
レビュー
開発者

このアプリについて

公開日

2021年3月19日

言語

英語

このアプリは日本語に翻訳されていません

Identify problem customers before you ship.

Bad Customer helps you avoid shipping goods to customers who have a habit of charging back their purchases or make excessive refund requests. We say enough is enough. Bad Customer isn't like other anti-fraud tools. Most anti-fraud tools use algorithms to try to look for suspicious activity. We think the solution is much less complicated; we identify the "bad customers" by looking at their chargeback history with other sites.

Bad Customer helps you avoid shipping goods to customers who have a habit of charging back their purchases or make excessive refund requests. We say enough is enough. Bad Customer isn't like other anti-fraud tools. Most anti-fraud tools use algorithms to try to look for suspicious activity. We think the solution is much less complicated; we identify the "bad customers" by looking at their chargeback history with other sites. さらに表示する
  • Identifies customers who have charged back on other sites.
  • Flag orders to PO Boxes or when billing/shipping are in different states.
  • Flag orders from customers who create multiple accounts.

10件のレビュー

総合評価
3.4
評価レベルごとの件数
  • 評価の50%は5つ星です
  • 評価の0%は4つ星です
  • 評価の0%は3つ星です
  • 評価の10%は2つ星です
  • 評価の40%は1つ星です
2024年5月22日

Exactly what I needed: I add a customer's email or address in the black list and I get notified by email when the customer makes an order! Great!

Doctor Cip - Corpul tău îți va mulțumi!
ルーマニア
アプリの使用期間:7分
2023年7月26日

Remove a note from a customer's order for no reason. Idk if it was a glitch but because the app auto removed the customer's note even though they were not flagged and we ended up missing the note asking us to hold their order and ended up getting a chargeback from the customer cause we sell perishable products and the customer was not able to be there to receive their order and blamed us for not seeing their note which was removed by Bad Customer so we are now having to deal with a chargeback and probably are going to lose money on that order.... Been using it for months and haven't seen any value in it as the app also auto tags all the trigger tags even if only 1 trigger is activated which is not helpful... Its yet to identify a bad customer and prevent a person who is clearly a serial chargeback fraudster...

Windy City Aquariums
アメリカ合衆国
アプリの使用期間:約1年
2021年4月7日

Definitely a clever approach to fraud detection. Great app! Our Shopify store syncs with our warehouse automatically, so even if we did notice something that seemed suspicious, the warehouse had usually already packed and shipped it. We were able to configure our 3PL to ignore orders with the bc_warning tag so they didn't automatically ship and can just remove the tag if we want to take the risk and ship it anyway.

Kickerball
アメリカ合衆国
アプリの使用期間:3ヶ月
2022年4月5日

Would be a good app if it actually blocked bad customers. All it does is email an alert which is easy to miss prior to processing the order.

Tech Instrumentation
アメリカ合衆国
アプリの使用期間:1年以上
2021年5月26日

I like that this app monitors for problem customers from multiple databases at the time the order is placed. By adding to my own blocked list, this app helps me keep track of customers I don't want to sell to (Multiple returns, too much drama, one-star review because of the post office, etc). The blocked list just reminds you. You can still process the order if you choose to. Excellent app with excellent support. Highly recommended.

My Righteous Apparel
アメリカ合衆国
アプリの使用期間:11日

このアプリについて

公開日

2021年3月19日

言語

英語

このアプリは日本語に翻訳されていません

開発者:Outlander

Outlanderの詳細情報

平均評価:3.4

Shopify App Store向けのアプリ構築経験:3年

5744 Berkshire Valley Rd, Ste 174, Oak Ridge, NJ, 07438, US

サポート

メッセージを送信

help@badcustomer.org

この開発者は日本語での直接的なサポートを提供していません。

類似のアプリ

4.2 5つ星中 合計レビュー数:159件 無料インストール
Guaranteed Protection Against Fraud and Non-fraud Chargebacks
4.8 5つ星中 合計レビュー数:11件 無料体験あり
不正注文の防止と検知をする不正管理システム
4.3 5つ星中 合計レビュー数:25件 無料体験あり
Stop bots and protect your store today!

使ってみたいアプリがありましたか?

Shopifyを3日間無料でお試しください